[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Oversea-Chinese Banking jobs](https://jobs.opennash.com/companies/oversea-chinese-banking/) · [Search jobs](/search/) Oversea-Chinese Banking · OCBC Malaysia, Menara OCBC # Outsourcing Services Management OCBC Malaysia, Menara OCBC Full-time Executive & Management Listed on Oversea-Chinese Banking’s official careers site. Posted December 18, 2025. Check that it is still open and apply there. [Apply on Oversea-Chinese Banking’s careers site →](https://ocbc.wd102.myworkdayjobs.com/en-US/External/job/OCBC-Malaysia-Menara-OCBC/Outsourcing-Services-Management_JR00004914) [OpenNash Jobs](https://jobs.opennash.com/) / [Oversea-Chinese Banking](https://jobs.opennash.com/companies/oversea-chinese-banking/) / Outsourcing Services Management ## Job description ### WHO WE ARE As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Oversee the comprehensive management and governance of Third-Party Service Providers (TPSPs) in alignment with Bank policies and regulatory requirements set forth by Bank Negara Malaysia (BNM) and/or the Monetary Authority of Singapore (MAS). The key responsibilities include: - Managing Outsourcing Service Providers (OSPs) for services such as statement printing, personalized cheque book printing, and document archival. - Overseeing Non-Outsourcing Service Providers, specifically centralized mailroom operations. - Ensuring compliance with Third-Party Risk Management (TPRM) standards and reporting, maintaining accuracy and completeness. - Collaborating with stakeholders (e.g., DCO, ORM, TISO, CPO, Product Owners) to implement third-party risk management controls, ensuring compliance with regulations and Bank standards. - Presenting due diligence and risk matters to relevant risk committees (e.g., TPRC, DRWG). - Monitoring and analyzing service provider performance against established service levels. - Conducting regular SLA and performance review meetings with TPSPs to assess and enhance service delivery. - Performing periodic site visits and Business Continuity Planning (BCP) / Disaster Recovery (DR) tests with TPSPs. - Working closely with the IT department to resolve any data discrepancies. - Conducting External Service Providers & Vendors (ESPV) screening exercises. - Reviewing and updating outsourcing service agreements, including preparing addendums to incorporate new mandatory clauses as required by the bank or regulatory bodies. - Preparing user requirements for tender exercises prior to contract expiration. - Conducting root cause analysis for incidents or complaints received. - Performing data entry for analysis and reporting to support decision-making. - Raising cases in the Operational Risk Environment (ORE) for any reported breaches of the Financial Services Act (FSA) or the Islamic Financial Services Act (IFSA). - Undertaking additional departmental roles and administrative tasks as assigned. ### What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. ## At a glance - Posted by the employer: Dec 18, 2025 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 306 days - Location: OCBC Malaysia, Menara OCBC - Employment type: Full-time[Apply on Oversea-Chinese Banking’s careers site →](https://ocbc.wd102.myworkdayjobs.com/en-US/External/job/OCBC-Malaysia-Menara-OCBC/Outsourcing-Services-Management_JR00004914) ## More jobs at Oversea-Chinese Banking ### [AM, Segment Management](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/66bece6a41c4a36149fc/) OCBC Malaysia, Menara OCBC ### [Business Management - AVP](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/ff3c0393a892404a5112/) OCBC Malaysia, Menara OCBC ### [Dealer, Asset Liability Management](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/8903a4edc956db4ee71f/) OCBC Malaysia, Menara OCBC ### [Executive Director, Customer Segment Proposition](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/b0b856359e203ea34851/) OCBC Malaysia, Menara OCBC ### [Executive Director, International Business](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/0d9c963c74de6331384c/) OCBC Malaysia, Menara OCBC ## Similar jobs at other companies ### [Unit Manager - Outsourcing Compliance/Senior Unit Manager - Outsourcing Compliance](https://jobs.opennash.com/companies/bajaj-finserv/jobs/90d33d3f31723833d1d0/) Bajaj Finserv · Pune Corporate Office - Weikfield ### [Suppliers & Outsourcing Project Lead](https://jobs.opennash.com/companies/eaton/jobs/3aa842a54b49dfc93648/) Eaton · Vantaa, FIN ### [Business Analyst - IT Outsourcing (Japanese Speaking BA)](https://jobs.opennash.com/companies/ntt/jobs/2a1dd245b30e8a57553d/) NTT · Ho Chi Minh, Hồ Chí Minh, Vietnam ### [VIE - Junior Outsourcing Management Officer H/F](https://jobs.opennash.com/companies/credit-agricole/jobs/bd213e25d318d6e30732/) Credit Agricole · Germany OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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