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NTT

# Systems Engineer- End User Services (L1)

Nairobi, Nairobi Municipality, Kenya Full-time Operations 

Listed on NTT’s official careers site. Posted November 9, 2026. Check that it is still open and apply there.
[Apply on NTT’s careers site →](https://careers.nttdata.com/global/en/job/NTT1GLOBALR151481EXTERNALENGLOBAL/Systems-Engineer-End-User-Services-L1)

[OpenNash Jobs](https://jobs.opennash.com/) / [NTT](https://jobs.opennash.com/companies/ntt/) / Systems Engineer- End User Services (L1)

## Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Job Profile Summary The Systems Engineer- End User Services (L1) is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

### Job Description

Key Responsibilities: Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle. Functions jointly with the Implementation Engineering team to meet client requirements. Action less complex configurations and installations. Attend to less complex break/fix events during project lifecycle. Provides support and work alongside with Senior Associate/L2 and other senior support engineers.

Performs any other related task as required.

### Knowledge and Attributes

Relevant proficiency in following Microsoft technologies
- Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all) Basic understanding and appreciation of technical design principles. Ability to develop an understanding of fundamental project and administration processes.

Display a strong learning orientation. Good verbal communication skills. Demonstrate client service orientation. Hands-on proactive in approach.

### Academic Qualifications and Certifications

Bachelor's degree or equivalent in Information Technology or Computing or related field. Relevant certifications such as
- Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft Certified: Windows Server Administrator Associate, Microsoft 365 Certified: Administrator Expert, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified
- Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft Certified Solutions Associate
- Server 2016.

### Required experience

1-3 years experience in technical implementation engineering, specific to End-User Computing.

### Workplace type

Hybrid Working

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.

Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason.

Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

## At a glance
- Posted by the employer: Nov 9, 2026
- First seen by OpenNash: Oct 26, 2026
- Last checked: Nov 9, 2026
- Listed for: 14 days
- Location: Nairobi, Nairobi Municipality, Kenya
- Employment type: Full-time[Apply on NTT’s careers site →](https://careers.nttdata.com/global/en/job/NTT1GLOBALR151481EXTERNALENGLOBAL/Systems-Engineer-End-User-Services-L1)

## Hiring at NTT
- Open jobs: 4,375
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 19, 2026

[All NTT jobs](https://jobs.opennash.com/companies/ntt/) · [Weekly hiring report](/reports/hiring/)

## More jobs at NTT

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