[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Novonesis A/S · Franklinton # Customer Service Specialist Franklinton $50,000-$70,000 Customer Support Listed on Novonesis A/S’s official careers site. Posted October 22, 2026. Check that it is still open and apply there. [Apply on Novonesis A/S’s careers site →](https://novonesis.wd103.myworkdayjobs.com/Novonesis_Careers/job/Franklinton/Customer-Service-Specialist_JR113819) [OpenNash Jobs](https://jobs.opennash.com/) / [Novonesis A/S](https://jobs.opennash.com/companies/novonesis/) / Customer Service Specialist ## Job description Interested in a career that matters? Join us as our new Customer Service Representative Specialist! The Customer Service Representative (CSR) Specialist is responsible for maintaining and increasing customer loyalty by delivering customer satisfaction by coordinating delivery of the right product, in the right package, with the right documentation, at the right time, in the right place, including domestic and export orders. The CSR plays a vital role in focusing our organization on the needs of our customers. ### Key responsibilities in this role Managing established Novonesis Customers including updating customer master info in SAP, maintaining NZ Market set up. Processing new customer orders. Managing all open sales orders including communicating changes or delays to customers and processing rush orders. Serving as “point person” for Field Sales on customer issues. Conducting new customer onboarding. Handling complaints and problem solving. Contributing ideas for improvement for current procedures and systems. What you'll need to be successful in this role: BS or BA in Science or Business preferred, with a minimum of one-year relevant experience. May consider an associate degree plus three (3) years customer service or five (5) years of customer service experience in a technical company with no degree. Ability to master Enterprise Resource Planning (SAP) and Customer Relationship Management (e.g. Salesforce) software, Microsoft Office Suite (e.g. Outlook, Teams, Word, Excel. Excellent communication skills including written, verbal, telephone, and virtual. Ability to prioritize tasks. Visual acuity, motor skills and manual dexterity to perform key responsibilities of job. Willing to travel as needed for team events, as well as customer visits. ### Location Franklinton, NC (Hybrid) ### Expected Salary Range $50,000-$70,000 Benefits you will enjoy: 401(k) with up to a 9% company contribution! Minimum of 3 weeks' vacation plus 12 holidays and 2 weeks of Wellness Time Health, Dental, Vision & Life insurance Healthcare savings account option with generous employer contribution Employee assistance program Parental leave Tuition reimbursement All benefits begin on your first day! ### Application Deadline November 4, 2026 Our purpose guides the way In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply. Opportunities for everyone We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying. We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status. Explore other openings If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career ## At a glance - Posted by the employer: Oct 22, 2026 - First seen by OpenNash: Oct 26, 2026 - Last checked: Nov 2, 2026 - Listed for: 11 days - Location: Franklinton - Pay: $50,000-$70,000[Apply on Novonesis A/S’s careers site →](https://novonesis.wd103.myworkdayjobs.com/Novonesis_Careers/job/Franklinton/Customer-Service-Specialist_JR113819) ## Hiring at Novonesis A/S - Open jobs: 110 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Novonesis A/S jobs](https://jobs.opennash.com/companies/novonesis/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Novonesis A/S ### [Corporate Communications Intern](https://jobs.opennash.com/companies/novonesis/jobs/a7dfa34f71d80c4594a8/) Franklinton ### [Payroll Administrator](https://jobs.opennash.com/companies/novonesis/jobs/2ca7caecba1b14af854f/) Franklinton ### [Quality Control Laboratory Technician](https://jobs.opennash.com/companies/novonesis/jobs/d1fd7ab0b6c967cb7a6a/) Franklinton ### [Western Regional Sales Manager, Southwest US](https://jobs.opennash.com/companies/novonesis/jobs/770b97dcc29dbe0764c5/) Franklinton ### [Customer Service Representative I](https://jobs.opennash.com/companies/novonesis/jobs/3bf76dffc81af3bea4b5/) Araucária - PR ## Similar jobs at other companies ### [Food Service Customer Service Representative](https://jobs.opennash.com/companies/couche-tard/jobs/d002e32f6351e8e6bc39/) Couche Tard ### [Field Service Technician - Chicago, IL Mobility Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b78bbec4eb6830408f1e/) Siemens ### [Service Line Head for Circularity Services (Electrification & Automation Customer Service)](https://jobs.opennash.com/companies/siemens/jobs/cfe528bb031fdf1eea06/) Siemens ### [Internship: Customer Operations Department: customer service and order management](https://jobs.opennash.com/companies/abb/jobs/049e0b970d53505d0f6e/) ABB · Sant Quirze del Valles, Barcelona, Spain ### [Customer Service](https://jobs.opennash.com/companies/totalenergies/jobs/ab3ee9298c32dfe643ef/) TotalEnergies OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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