[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Nokia jobs](https://jobs.opennash.com/companies/nokia/) · [Search jobs](/search/)

Nokia · India

# MS Specialist OSS

India On-site 

Listed on Nokia’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.
[Apply on Nokia’s careers site →](https://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/39494)

[OpenNash Jobs](https://jobs.opennash.com/) / [Nokia](https://jobs.opennash.com/companies/nokia/) / MS Specialist OSS

## Job description

The OSS L2 Engineer acts as the second-level support for Operations Support Systems (OSS) servers including MantaRay, NSP, ARC, SON, HP EMS,ZTS,NCP and NCOM. This role involves deeper technical troubleshooting, complex incident management, system administration, and coordination with L3 teams and vendors to ensure network performance, stability, and service continuity.

## Responsibilities

Perform advanced troubleshooting, root cause analysis, and resolution of complex incidents related to OSS servers (MantaRay, NSP, ARC, SON, HP EMS, ZTS). Handle escalations from L1 and ensure end-to-end incident closure according to SLA. Manage and administer OSS server environments including configuration, patching, upgrades, and performance tuning. Monitor system health, alarms, logs, and automate routine operational tasks for efficiency.

Collaborate with L3 support teams, vendors, and cross-functional teams for problem resolution and service improvements. Maintain documentation including incident records, change management logs, and operational procedures. Execute backup, disaster recovery, and failover procedures ensuring data integrity and availability. Support integration, commissioning, and administration of OSS network elements and tools. Support ITIL-based processes including incident, problem, change, and configuration management.

Create and update service requests, change requests, and maintain ticketing system accuracy. Assist in automation and scripting tasks (Shell, Python, Ansible) to enhance operational efficiency Provide L2 support and administration for OpenShift environments, including cluster monitoring, troubleshooting, and maintenance.

## Qualifications

### Must-have

Bachelor’s degree or Diploma in Computer Science, Information Technology, Electronics, or related field. Typically, 7-10 years of experience in OSS operations or telecom network support. Strong knowledge of OSS systems in telecom, especially MantaRay, NSP, ARC, SON, HP EMS, NCOM, NCP and ZTS platforms. Proficient in Linux OS (CentOS, RHEL, etc.) administration and troubleshooting. Experience in server and network monitoring tools, fault management, and alarm handling.

Good scripting skills in Shell, Python or similar automation tools Good knowledge and hands-on experience with OpenShift and Kubernetes environments.

### Nice-to-have

Relevant professional certifications are an advantage. RHCSA and OpenShift/Kubernetes Certificate will be added advantage. Strong analytical and problem-solving skills with attention to detail. Good communication skills for clear interaction with technical teams and stakeholders. Experience with ticketing systems, ITIL processes, and incident management workflows. Ability to work in shifts and handle critical escalations under pressure.

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 13 days
- Location: India
- Work arrangement: On-site[Apply on Nokia’s careers site →](https://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/39494)

## More jobs at Nokia

### [AI/ML Expert – Agentic AI Solutions](https://jobs.opennash.com/companies/nokia/jobs/ca4ebce0e501fb90e16a/)

India

### [HWSD Specialist](https://jobs.opennash.com/companies/nokia/jobs/f9ee2cdff40b17f2091b/)

India

### [IP Technical Expert Center Specialist](https://jobs.opennash.com/companies/nokia/jobs/6df52428be980f1fbd43/)

India

## Similar jobs at other companies

### [OSS PASSIVE PROBING SOLUTION ENGINEER - PuneVOIS](https://jobs.opennash.com/companies/vodafone/jobs/e8eb076a1b4e43144ab2/)

Vodafone · Pune, Maharashtra, India

### [オープンソースソフトウェア(OSS)の技術支援サービス業務](https://jobs.opennash.com/companies/fujitsu/jobs/61e0c9487266ae6b646a/)

Fujitsu 

### [Senior OSS & Autonomous Networks Consultant](https://jobs.opennash.com/companies/capgemini/jobs/efd0b2dd4bb48a73ba33/)

Capgemini · Abingdon, London

### [OSS Data Architect](https://jobs.opennash.com/companies/capgemini/jobs/644bed8cceca13c74ee7/)

Capgemini · Abingdon

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)