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Nike · London

# Floor Manager (Service Coach) - NEW NIKE LONDON FLAGSHIP

London Manager or lead 

Listed on Nike’s official careers site. Posted October 17, 2026. Check that it is still open and apply there.
[Apply on Nike’s careers site →](https://nike.wd1.myworkdayjobs.com/nke/job/LONDON-OFFICE/Floor-Manager--Service-Coach----NEW-NIKE-LONDON-FLAGSHIP_R-87346)

[OpenNash Jobs](https://jobs.opennash.com/) / [Nike](https://jobs.opennash.com/companies/nike/) / Floor Manager (Service Coach) - NEW NIKE LONDON FLAGSHIP

## Job description

Floor Manager (Service Coach) - NEW NIKE LONDON FLAGSHIP Start Date: October 2026 Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! In our NIKE Retail Stores we use special job names for our positions: a department manager is called "

### Coach", As a Coach you are

Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)

Identifying and improving areas based on feedback given by consumers Being a brand ambassador for NIKE’s initiatives including training your team Ensuring that the store complies with all NIKE standards and guidelines Cooperating with your business partners across stores and HQ More specifically, this role consists of the responsibilities detailed below: COMMERCIAL Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards

Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.

Being responsible for monthly initiative launches Using our reporting tools to make the best commercial decisions Achieving accurate inventory to fulfill digital orders ATHLETE

### EXPERIENCE

Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose) Leading team Engagement on NIKE Community Ambassador activities Partnering with senior store leadership, you will oversee the hiring processes including onboarding Being responsible for store scheduling Working collaboratively with store team to implement & maintain a positive NIKE culture CONSUMER

Leading by example and the delivery of our sales floor service and bring the consumer journey to life Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers Completing specific training and share completion with athlete services Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get: Attractive salary that evolves with the market and experience Opportunity on receiving monthly bonus payments Attractive online and in-store employee discounts Attractive Benefits Package, Pension & Share scheme Exciting development and career opportunities Regular training on leadership, sales and products A dynamic and motivating environment which values

Diversity, Equity & Inclusion (DE&I) Staff dress to represent NIKE and foster our team spirit Access to sports activities Opportunities to participate in unique NIKE moments What you bring: A passion for NIKE and/or love of sport Experience in retail and/or leadership positions Very good command of English language (written and spoken)

Experience and competency in serving exceptional consumer service Ability to coach and develop a strong team Strong focus on communication Flexibility to work in shifts and on weekends Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!

## At a glance
- Posted by the employer: Oct 17, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 18, 2026
- Listed for: 100 days
- Location: London[Apply on Nike’s careers site →](https://nike.wd1.myworkdayjobs.com/nke/job/LONDON-OFFICE/Floor-Manager--Service-Coach----NEW-NIKE-LONDON-FLAGSHIP_R-87346)

## More jobs at Nike

### [Floor Manager (Coach)– Signature Services – NEW LONDON FLAGSHIP](https://jobs.opennash.com/companies/nike/jobs/9b5560a131fc529740fa/)

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### [Assistant Store Manager (Visual Merchandising & Styling AHC) - NEW NIKE LONDON FLAGSHIP](https://jobs.opennash.com/companies/nike/jobs/5826ba874ba52a923e40/)

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### [Assistant Store Manager Service (Assistant Head Coach) - NEW NIKE LONDON FLAGSHIP](https://jobs.opennash.com/companies/nike/jobs/ee451bd16953b0ef88fb/)

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### [Assistant Store Manager – Signature Services – NEW LONDON FLAGSHIP](https://jobs.opennash.com/companies/nike/jobs/7f2912cd88c012460d67/)

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