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New China Life Insurance · 北京市

# 客户管理部-权益体系管理岗

北京市 

Listed on New China Life Insurance’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on New China Life Insurance’s careers site →](https://nci.zhiye.com/zpdetail/621082199)

[OpenNash Jobs](https://jobs.opennash.com/) / [New China Life Insurance](https://jobs.opennash.com/companies/new-china-life-insurance/) / 客户管理部-权益体系管理岗

## Job description

### Responsibilities
- 制定公司普客服务权益年度实施策略，负责策略方案的规划设计与落地执行。
- 组织完成新旧权益体系的平稳衔接切换，确保服务供给与客户体验。
- 负责普客权益体系的服务配置管理，设计服务品类、适用客群及权益标准，开展服务费用管理，构建差异化、可持续的客户服务体系。
- 组织开展普客权益体系专项培训，面向机构及一线队伍设计制作宣传物料与工具，落地基础宣传推广工作，强化品牌价值传递与客户触达。
- 协调内外部资源，保障权益体系与公司整体服务战略、系统支撑能力等高度协同。

### Qualifications
- 硕士研究生及以上学历，金融、工商管理、传播学相关专业优先；
- 具备2年以上大型金融企业客户权益工作相关经验优先；
- 熟悉金融行业客户服务管理模式，具备客户服务权益体系资源配置、规划落地等经验者优先；
- 具备统筹规划、组织协调与跨部门沟通能力；
- 具备优秀的沟通表达能力、问题解决能力和团队合作精神；
- 工作认真负责，耐心细致，具备良好的学习能力和抗压能力。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: 北京市[Apply on New China Life Insurance’s careers site →](https://nci.zhiye.com/zpdetail/621082199)

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