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Nestlé · Gurugram, IN

# Senior Officer - Customer Operations

Gurugram, IN Senior individual contributor Administrative 

Listed on Nestlé’s official careers site. Listed as of October 22, 2026. Check that it is still open and apply there.
[Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Gurugram-Senior-Officer-Customer-Operations/1449741933/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Nestlé](https://jobs.opennash.com/companies/nestle/) / Senior Officer - Customer Operations

## Job description

### Designation

Key Accounts Officer / Executive Reporting to: Area Sales Manager Location: Ambala Role: To manage the modern trade outlets like Big Bazaar, Dmart etc. and achieve the required sales target for the respective territory along with ensuring availability and visibility of Nestlé products in the outlets.

### Job Description
- Planning Customer Plan Planning an Integrated Commercial
- Plan for assigned customer
- Develop rolling monthly sales plan at Customer/Account level for the following 3 months Assortment Planning at Customer/Account level Develop Account specific Activation Calendar on a Quarterly Basis
- Customer Management Achieving Volume Planned during OPL Planning & Execution of Account Specific Activation Programs Account Specific Customer Service Price Control & Stability, Act as a single window

### Terms of Trade Agreement & Implementation
- Progress Review & Suggest Inputs to Generate Demand Achievement & monitor progress of Redistribution value and volume targets Present Account wise review on a Quarterly basis Identify Gaps at customer level vis-à-vis Business Plans & suggest inputs Ensure Nestle contribution to Account perpetually increases over time. Monitor, evaluate & Control CCS Key Skills:
- Communication Skills
- Analytical Approach
- Networking Skills
- Flexible and Resourceful
- Innovativeness
- Poise & Confidence
- Understanding of sales systems and processes.

### Job Description
- Planning Customer Plan Planning an Integrated Commercial
- Plan for assigned customer

### Terms of Trade Agreement & Implementation
- Communication Skills
- Analytical Approach
- Networking Skills
- Flexible and Resourceful
- Innovativeness
- Poise & Confidence
- Understanding of sales systems and processes.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 22, 2026
- Last checked: Oct 22, 2026
- Listed for: Under a day
- Location: Gurugram, IN[Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Gurugram-Senior-Officer-Customer-Operations/1449741933/)

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