[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Nestlé · Linda a Velha, PT # CRM Support Specialist Linda a Velha, PT Hybrid Listed on Nestlé’s official careers site. Listed as of November 5, 2026. Check that it is still open and apply there. [Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Linda-a-Velha-CRM-Support-Specialist-2799-554/1453358333/) [OpenNash Jobs](https://jobs.opennash.com/) / [Nestlé](https://jobs.opennash.com/companies/nestle/) / CRM Support Specialist ## Job description ### Position Snapshot Location Braga/Lisbon (Portugal) ### Company Nestlé Business Solutions (NBS) ### Full-time/Hybrid Work 2 days per week at the office (aligned with our current Policy) ### Languages Fluent in English About us Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position. ### Position Summary As a CRM Support Specialist you will be responsible for providing strategy development consultancy to markets willing to develop and implement new CRM programs and campaigns targeted towards patients, caregivers, and consumers for local brands. A day in the life of... Support markets in the development of their CRM strategies by informing on the strategy development process, planning the necessary strategy workshops together with the markets and consolidating the outcomes of these workshops into agreed local market strategy documents. Leveraging existing data capture capabilities, identify segments to create and use in the local CRM programs, make recommendations of CRM journeys for markets to implement per segment. In partnership with the local brand and digital team members, source content (e.g., articles, recipes, videos etc.) to power the creation of assets for the agreed CRM strategies, either by repurposing existing content or develop new content. Drive the development of CRM campaign templates that markets can leverage for running ongoing one-shot campaigns for their local brands. Coordinate with the Nestlé IMS CRM Services team the set up and execution, on behalf of the markets, of the agreed journeys and campaigns in either SFMC or Klaviyo. Leveraging existing tools and dashboards, monitor and evaluate the performance of the local CRM programs using pre-defined key performance indicators (KPIs) and reporting back to the respective markets, highlighting improvement opportunities. Help the Global B2C CRM team to evangelize the eCRM Campaign Factory set-up towards markets. What will make you successful More than 5 years in digital marketing / eBusiness, preferably with experience working on marketing communications for Consumer brands, and over this period has successfully delivered on KPIs, especially top and bottom-line business results. Solid experience in project management and stakeholder management, in a multinational environment. End-to-end experience in developing and implementing CRM programs, defining content, segmentation and orchestration strategies and building and setting up campaigns with external partners (e.g., creative agencies). Used to work independently and manage multiple projects simultaneously. Proven change management experience. Excellent communication, coordination, and problem-solving skills. Ability to analyze campaign performance data and provide recommendations based on insights. What we offer Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. ### Joining us will bring you Development of expertise in Nestlé’s Shared Solutions Business Immersion in a culturally diverse team Local and international exposure Flexible working environment Engagement and wellbeing activities Competitive salary and annual bonus according to your performance Meal allowance card Flex Benefits - at NBS you can choose what benefits are more suitable for you Make part of the Nestlé Club and get discount in several partners Free coffee (and good coffee) at the office Shop with special discounts for employees Company equipment according to professional needs Medical support available at the office E-learning courses and training program to get you where you aim to be Career progression and possibilities for international career Position Snapshot Location: Braga/Lisbon (Portugal) ### Company Nestlé Business Solutions (NBS) ### Position Summary A day in the life of... Proven change management experience. Excellent communication, coordination, and problem-solving skills. ### Joining us will bring you Development of expertise in Nestlé’s Shared Solutions Business Immersion in a culturally diverse team Local and international exposure Flexible working environment Engagement and wellbeing activities Competitive salary and annual bonus according to your performance Meal allowance card Flex Benefits - at NBS you can choose what benefits are more suitable for you Make part of the Nestlé Club and get discount in several partners Free coffee (and good coffee) at the office Shop with special discounts for employees Company equipment according to professional needs Medical support available at the office E-learning courses and training program to get you where you aim to be Career progression and possibilities for international career ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Nov 5, 2026 - Last checked: Nov 5, 2026 - Listed for: Under a day - Location: Linda a Velha, PT - Work arrangement: Hybrid[Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Linda-a-Velha-CRM-Support-Specialist-2799-554/1453358333/) ## Hiring at Nestlé - Open jobs: 2,907 - New in the last 7 days: After two weekly collections - Tracked since: Jul 16, 2026 [All Nestlé jobs](https://jobs.opennash.com/companies/nestle/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Nestlé ### [CRM Deployment Specialist](https://jobs.opennash.com/companies/nestle/jobs/35421144920a7aa76549/) Linda a Velha, PT ### [Campaign Deployment Specialist](https://jobs.opennash.com/companies/nestle/jobs/d91a228a8495188add3c/) Linda a Velha, PT ### [Cash Collection Specialist- German Speaker](https://jobs.opennash.com/companies/nestle/jobs/2690c3f5cfb7a45c39db/) Linda a Velha, PT ### [Content Account Lead](https://jobs.opennash.com/companies/nestle/jobs/2c77601888cd84b7c81f/) Linda a Velha, PT ### [Content Expert](https://jobs.opennash.com/companies/nestle/jobs/5dbb302a68e0ad26ab83/) Linda a Velha, PT ## Similar jobs at other companies ### [Technical Support Engineer- Dynamics CRM, Power Platform and Copilot Studio](https://jobs.opennash.com/companies/microsoft/jobs/a6f0009ca1b65626adad/) Microsoft · Taiwan, Taipei City, Taipei ### [CRM SDK, Dynamics CRM, Azure, CI/CD / Senior Consultant Specialist](https://jobs.opennash.com/companies/hsbc-holdings/jobs/c8933c7c7a8ee1c2bda3/) HSBC Holdings · Pune, Maharashtra, India ### [crm intern](https://jobs.opennash.com/companies/richemont/jobs/074a079d01c30fc035c2/) Richemont ### [crm specialist](https://jobs.opennash.com/companies/richemont/jobs/dc00d5b7b3759bd253eb/) Richemont ### [CRM - Bikaner](https://jobs.opennash.com/companies/grasim-industries/jobs/fcb401a861afa549d974/) Grasim Industries · Rajasthan OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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