[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Nestlé · Meycauayan, PH # Order To Cash Analyst - Contact Center Meycauayan, PH Customer Support Listed on Nestlé’s official careers site. Listed as of November 5, 2026. Check that it is still open and apply there. [Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Meycauayan-Order-To-Cash-Analyst-Contact-Center-3020/1451025933/) [OpenNash Jobs](https://jobs.opennash.com/) / [Nestlé](https://jobs.opennash.com/companies/nestle/) / Order To Cash Analyst - Contact Center ## Job description ### Location Meycauayan, Bulacan, PH Company: Nestlé Integrated Business Services Manila, Inc. ### Employment Type Full Time Education: Bachelor’s Degree Experience Level: 1+ Years of Relevant Experience Joining Nestlé means becoming part of the largest food and beverage company in the world. At our core, we are a people-focused organization driven by our purpose of enhancing quality of life and contributing to a healthier future. Nestlé Integrated Business Services Manila Inc. delivers world-class business support to Nestlé entities globally. We are committed to excellence through passion, reliability, innovation, and discipline. If you are driven to make an impact in a global environment, we invite you to join our team. ### Job Summary Are you passionate about delivering exceptional customer experiences and solving problems in a fast-paced environment? We are looking for an Order to Cash Analyst - Contact Center to serve as the first point of contact for customers, providing support across multiple communication channels while ensuring timely resolution of inquiries, complaints, and service requests. In this role, you will manage inbound and outbound customer interactions, create and maintain cases within CRM systems, coordinate with cross-functional teams, and drive customer satisfaction through effective issue resolution. You will also contribute to process improvement initiatives, support operational excellence, and deliver insightful reporting to enhance service performance. This position is ideal for customer-focused professionals who thrive in a collaborative environment and are passionate about delivering high-quality service while driving continuous improvement. A day in the life... Handle customer inquiries, requests, and complaints through phone, email, and messaging channels. Create, update, and manage customer cases in CRM systems. Resolve customer concerns efficiently and escalate critical issues when needed. Coordinate with internal teams to ensure timely case resolution. Conduct outbound calls for customer engagement and lead qualification when required. Monitor open cases and provide customers with regular updates. Support continuous improvement initiatives and maintain service excellence standards. ### What will make you successful Bachelor's degree in Business, Communications, Marketing, or a related field. Experience in customer service, contact center, shared services, or support operations. Strong communication and customer relationship management skills. Proficiency in Microsoft Office tools, particularly Excel. Experience with CRM or case management systems is an advantage. Strong problem-solving, organizational, and multitasking abilities. Customer-focused mindset with the ability to work effectively in a fast-paced environment. Team player with a proactive approach to continuous improvement. ### Job Summary A day in the life... ### What will make you successful Strong communication and customer relationship management skills. Proficiency in Microsoft Office tools, particularly Excel. Strong problem-solving, organizational, and multitasking abilities. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 29, 2026 - Last checked: Nov 5, 2026 - Listed for: 7 days - Location: Meycauayan, PH[Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Meycauayan-Order-To-Cash-Analyst-Contact-Center-3020/1451025933/) ## Hiring at Nestlé - Open jobs: 2,907 - New in the last 7 days: After two weekly collections - Tracked since: Jul 16, 2026 [All Nestlé jobs](https://jobs.opennash.com/companies/nestle/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Nestlé ### [Packaging Data Analyst](https://jobs.opennash.com/companies/nestle/jobs/23da6fd3d9f9c261ca7e/) Meycauayan, PH ### [Process Adoption Lead](https://jobs.opennash.com/companies/nestle/jobs/c5e2257c115e0bf3871d/) Meycauayan, PH ### [Process Optimizer](https://jobs.opennash.com/companies/nestle/jobs/b5d42167800fb1ca2eaf/) Meycauayan, PH ### [Production Manager/ Coordinator- Night Shift](https://jobs.opennash.com/companies/nestle/jobs/46bf255d04a7950e3fbc/) Meycauayan, PH ### [Quality and Training Lead](https://jobs.opennash.com/companies/nestle/jobs/a9e674200bc2d5393416/) Meycauayan, PH ## Similar jobs at other companies ### [Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY](https://jobs.opennash.com/companies/cimb-group-holdings/jobs/1b7648f90dcc1d4e1bb1/) CIMB Group Holdings · Malaysia ### [Customer Contact Comms Analyst](https://jobs.opennash.com/companies/accenture/jobs/cab4c9da240be7780f60/) Accenture ### [contact centre ambassador](https://jobs.opennash.com/companies/richemont/jobs/5aad5d20613d4473dfd3/) Richemont ### [Contact Centre Representative](https://jobs.opennash.com/companies/hsbc-holdings/jobs/4d0c08e37d2b905f12b8/) HSBC Holdings · Hyderabad, Telangana, India [Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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