[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Nestlé · Meycauayan, PH # HRBS Analyst - Contact Center Meycauayan, PH Customer Support Listed on Nestlé’s official careers site. Listed as of November 5, 2026. Check that it is still open and apply there. [Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Meycauayan-HRBS-Analyst-Contact-Center-3020/1447371333/) [OpenNash Jobs](https://jobs.opennash.com/) / [Nestlé](https://jobs.opennash.com/companies/nestle/) / HRBS Analyst - Contact Center ## Job description ### Position Snapshot Location Meycauayan, Bulacan, PH Company: Nestlé Business Solutions Full-time Bachelor’s Degree 2+ years of experience ### Position Summary Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us? A day in the life of... Drive Operational Excellence Execute the standard support model for both Tier 1 and Tier 2 contacts for both telephonic and non telephonic contacts. - Provide direct support on guidelines, procedures, deep knowledge transfer on process, E2E view, status of requests, KPIs, SLAs, help chain, data standards Dispatch of Tier 2 queries to the right stakeholders and timely closure of tickets ### Ensure Service Delivery - Execute operational delivery of all activities pertaining to the contact centerand ensuring the execution of the Contact Center Support - Model for all service lines withing the service delivery framework of H2R.Provide inputs to manage risks, issues, escalations and change in a cost effective and timely manner to deliver the agreed KPIs and SLAs for all Contact Center services. What will make you successful... Graduate of a bachelor's degree with good scholastic records Strong customer orientation & exceptional commitment to deliver quality service, high sense of urgency in executing operational activities With good interpersonal skills and can work with minimum supervision Can work in a fast-paced and highly demanding environment, able to handle pressures and demands from multiple customers and competing priorities Strong team player and able to adapt to different levels in the organization Proactive, keen to details, results focused, and organizedSystem and process-oriented with the ability to identify critical issues With average written & verbal communication skills in English Knowledgeable in MS Office ApplicationsKnowledge in SAP HR is an advantage Position Snapshot Location: Meycauayan, Bulacan, PH Company: Nestlé Business Solutions Full-time Bachelor’s Degree 2+ years of experience ### Position Summary Are you ready to join us? A day in the life of... ### Ensure Service Delivery What will make you successful... Graduate of a bachelor's degree with good scholastic records - Strong customer orientation & exceptional commitment to deliver quality service, high sense of urgency in executing operational activities With good interpersonal skills and can work with minimum supervision Can work in a fast-paced and highly demanding environment, able to handle pressures and demands from multiple customers and competing priorities - Strong team player and able to adapt to different levels in the organization Proactive, keen to details, results focused, and organizedSystem and process-oriented with the ability to identify critical issues With average written & verbal communication skills in English Knowledgeable in MS Office ApplicationsKnowledge in SAP HR is an advantage ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 22, 2026 - Last checked: Nov 5, 2026 - Listed for: 14 days - Location: Meycauayan, PH[Apply on Nestlé’s careers site →](https://jobdetails.nestle.com/job/Meycauayan-HRBS-Analyst-Contact-Center-3020/1447371333/) ## Hiring at Nestlé - Open jobs: 2,907 - New in the last 7 days: After two weekly collections - Tracked since: Jul 16, 2026 [All Nestlé jobs](https://jobs.opennash.com/companies/nestle/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Nestlé ### [Order To Cash Analyst - Contact Center](https://jobs.opennash.com/companies/nestle/jobs/4d504ec3ddde3d92e02f/) Meycauayan, PH ### [AR Coordinator](https://jobs.opennash.com/companies/nestle/jobs/cc476827b925cd5cccce/) Meycauayan, PH ### [Accounting Operations Analyst (Night Shift)](https://jobs.opennash.com/companies/nestle/jobs/a8dfc2dd7207cb692109/) Meycauayan, PH ### [Accounts Payable Analyst](https://jobs.opennash.com/companies/nestle/jobs/762f162cec61bf611f53/) Meycauayan, PH ### [Accounts Payable Associate](https://jobs.opennash.com/companies/nestle/jobs/114499de322ae4d5ab84/) Meycauayan, PH ## Similar jobs at other companies ### [Contact Center Operations Management Support](https://jobs.opennash.com/companies/accenture/jobs/a9f10437c7e2c7014ec8/) Accenture ### [Contact Center Shared Services Representative](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0f72d4944b82ef25a3ee/) HSBC Holdings · Bangalore, Karnataka, India ### [Staff GPSO Contact Center](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0187c55e0ea7a1bc7531/) HSBC Holdings · Jakarta, West Java, Indonesia ### [Contact Center AI Solution Consulting Manager](https://jobs.opennash.com/companies/accenture/jobs/29910f6f6cde86c8c8ce/) Accenture ### [Customer Contact Center Manager](https://jobs.opennash.com/companies/abb/jobs/6667c3a4577630a96040/) ABB · Cergy, d'Oise, VAL, France OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. [Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1) Jobs - [Search jobs](https://jobs.opennash.com/search/) - [Companies](https://jobs.opennash.com/explore/) - [Hiring report](https://jobs.opennash.com/reports/hiring/) - [AI assistants](https://jobs.opennash.com/connect/) - [How it works](https://jobs.opennash.com/methodology/) OpenNash - [opennash.com](https://opennash.com/) - [Services](https://opennash.com/ai-agent-consulting/) - [OpenNash CX](https://opennash.com/cx/) - [AI Tools](https://opennash.com/ai-tools/) - [Blog](https://opennash.com/blog/) - [About](https://opennash.com/about/) Contact - [hello@opennash.com](mailto:hello@opennash.com) - [LinkedIn](https://www.linkedin.com/company/opennash) - [Support](https://jobs.opennash.com/support/) - [Privacy](https://jobs.opennash.com/privacy/) - [Terms](https://jobs.opennash.com/terms/) © 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.