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Munich Re · United States

# Express Claims Advocate

United States $55,000 - $72,000 

Listed on Munich Re’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on Munich Re’s careers site →](https://careers.munichre.com/en/job/united-states/express-claims-advocate/3609/43895987840)

[OpenNash Jobs](https://jobs.opennash.com/) / [Munich Re](https://jobs.opennash.com/companies/munich-re/) / Express Claims Advocate

## Job description

### Location

Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage.

We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers’ interests are protected while adhering to our claims philosophy and policies.

### What You’ll Do

Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels.
- Recommend ultimate resolution on assigned cases in excess of their authority to local claims management
- Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage
- Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action
- Respond to various written and telephone inquiries including status reports Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality assurance standards and meet set goals of performance Effectively manage a high volume of claims with various complexity while meeting our quality and performance goals What We Need: At least
- 2+ years of claims handling experience including coverage and liability or relevant experience
- Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills
- Strong customer service skills as demonstrated in listening and the ability to show empathy Mac literate, including Google and Microsoft The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License Unstoppable Qualities: Experience with Commercial General Liability claims Enthusiastic with an emphasis to work as a team in a remote environment Self starter, reliable, flexibility toward change, and thrives in ambiguity Adaptability in a fast paced high volume environment with strict deadlines and aggressive goals Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance.

These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @ nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant.

All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( [https://consumer.ftc.gov/articles/job-scams](https://consumer.ftc.gov/articles/job-scams)), or you can contact your local law enforcement agency.

The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position: $55,000 - $72,000

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Location: United States
- Pay: $55,000 - $72,000[Apply on Munich Re’s careers site →](https://careers.munichre.com/en/job/united-states/express-claims-advocate/3609/43895987840)

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