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Mueller Industries · Hartsville, TN, USA

# Customer Service Representative

Hartsville, TN, USA Customer Support 

Listed on Mueller Industries’s official careers site. Posted October 30, 2026. Check that it is still open and apply there.
[Apply on Mueller Industries’s careers site →](https://jobs.dayforcehcm.com/en-US/muellerindustries/MuellerRefrigerationLLC/jobs/2475)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mueller Industries](https://jobs.opennash.com/companies/mueller-industries/) / Customer Service Representative

## Job description

Mueller Refrigeration is seeking a detail-oriented, solution-driven Customer Service Representative to join our in-house Customer Service Team.

### Key Responsibilities
- Work closely with a select group of customers, building relationships with key accounts, sales personnel, and other internal departments
- Respond promptly to customer inquiries via phone, email, or portal regarding order status, shipment tracking, product specifications, and pricing
- Process customer purchase orders, verify product configurations, check pricing, and enter data accurately
- Coordinate with production planning, shipping, and sales teams to process order shipments and communicate realistic lead times
- Investigate and resolve complaints regarding damaged goods, shipping delays, or quality concerns by coordinating with other internal departments

### Qualifications
- High school diploma or equivalent; associate or bachelor’s degree in business or technical field is a plus
- 1-3 years’ experience in customer service or sales support in a manufacturing/industrial environment
- Proficiency in MS Access, Word and Excel What You'll Need to Succeed
- High attention to detail, multitasking ability, and problem-solving skills under tight production deadlines
- Strong verbal and written communication skills to translate technical manufacturing or shipping updates into clear terms for customers
- Proactive, positive attitude to collaborate cross-functionally with internal teams to achieve shared goals What's in it for You
- Full health benefits (Medical, Dental, Vision)
- 401k with company match
- Paid time off and paid holidays
- Life insurance, short-term and long-term disability coverage at no cost Mueller Industries Companies provide equal opportunity in employment to all employees and applicants for employment.

No person is to be discriminated against in employment because of race, sex, age, national origin, color, religion, disability, handicap or veteran status, sexual orientation, gender identity, and any other basis as may be specified by applicable federal, state, or local laws.

## At a glance
- Posted by the employer: Oct 30, 2026
- First seen by OpenNash: Nov 3, 2026
- Last checked: Nov 10, 2026
- Listed for: 11 days
- Location: Hartsville, TN, USA[Apply on Mueller Industries’s careers site →](https://jobs.dayforcehcm.com/en-US/muellerindustries/MuellerRefrigerationLLC/jobs/2475)

## Hiring at Mueller Industries
- Open jobs: 153
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 20, 2026

[All Mueller Industries jobs](https://jobs.opennash.com/companies/mueller-industries/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Mueller Industries

### [Assembly Technician](https://jobs.opennash.com/companies/mueller-industries/jobs/8344e6c1ca4110400c83/)

Hartsville, TN, USA

### [CNC Machinist](https://jobs.opennash.com/companies/mueller-industries/jobs/5c679d133588fb61e9b5/)

Hartsville, TN, USA

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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