[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All MTN Group jobs](https://jobs.opennash.com/companies/mtn-group/) · [Search jobs](/search/)

MTN Group

# LDC-Representative - Customer Service.Commercial Operations SA

Gqeberha, Eastern Cape, South Africa Full-time Customer Support 

Listed on MTN Group’s official careers site. Posted April 21, 2026. Check that it is still open and apply there.
[Apply on MTN Group’s careers site →](https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7299)

[OpenNash Jobs](https://jobs.opennash.com/) / [MTN Group](https://jobs.opennash.com/companies/mtn-group/) / LDC-Representative - Customer Service.Commercial Operations SA

## Job description

We are seeking a Customer Service Representative to deliver excellent customer service in our branded retail store. The role involves assisting customers with products and services, processing sales and system transactions, managing cash and stock accurately, and ensuring a high-quality customer experience. The successful candidate will meet sales targets, resolve customer queries efficiently, and maintain store standards in line with company policies

## Responsibilities
- Deliver excellent customer service and ensure high levels of customer satisfaction
- Assist customers with product selection, services, and account enquiries
- Process sales and system transactions including activations, upgrades, suspensions, and migrations
- Meet and exceed individual and store sales targets
- Manage and account for all cash transactions accurately
- Control and manage stock, including receiving, merchandising, obsolescence, and shortages
- Handle customer queries, complaints, returns, warranties, and device repairs (where applicable)
- Ensure accurate completion of all required documentation and system records
- Maintain store standards, merchandising, and promotional displays
- Adhere to company policies, procedures, and compliance requirements
- Identify operational or customer issues and escalate or resolve appropriately
- Communicate effectively with customers, team members, and internal stakeholder

## Qualifications
- Minimum of a 1‑year diploma or equivalent qualification Fluent in English (additional local language will be an advantage)
- Minimum of 2 years’ experience in customer service, sales, or a related role Experience working in a small to medium-sized organization
- Strong customer service and communication skills Basic computer literacy and ability to work on customer management systems
- Ability to work shifts, including weekends

## At a glance
- Posted by the employer: Apr 21, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 181 days
- Location: Gqeberha, Eastern Cape, South Africa
- Employment type: Full-time[Apply on MTN Group’s careers site →](https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7299)

## More jobs at MTN Group

### [Partner - Customer Success Cloud Sales First Level Support.Enterprise Business NG](https://jobs.opennash.com/companies/mtn-group/jobs/7386219d571c804fda59/)

Ikoyi, Lagos, South West Region, Nigeria

### [Partner - Customer Success Cloud Sales.Enterprise Business NG](https://jobs.opennash.com/companies/mtn-group/jobs/4458fe2b906c57195899/)

Ikoyi, Lagos, South West Region, Nigeria

### [(LDC) Manager - Provisions Profitability and Risk Appetite.Finance](https://jobs.opennash.com/companies/mtn-group/jobs/33247e861c1fa6a00d9e/)

Roodepoort, Gauteng, South Africa

### [Analyst - Business Analyst Enterprise Programme Management Office.Commercial Operations SA](https://jobs.opennash.com/companies/mtn-group/jobs/c91d3c699acbeac179d2/)

Roodepoort, Gauteng, South Africa

### [Analyst - Customer Acquisition and Compliance Edo.Sales and Distribution](https://jobs.opennash.com/companies/mtn-group/jobs/2b529c9234baa8cf4664/)

South West Region, Nigeria

## Similar jobs at other companies

### [Customer Service Representative](https://jobs.opennash.com/companies/safran/jobs/33f7b49d4bc6ca16e34a/)

Safran · Peachtree City

### [Customer Service Representative](https://jobs.opennash.com/companies/cargill/jobs/8a2a41e5a6af48e5b0c1/)

Cargill · Clavet, Canada

### [Customer Service Representative](https://jobs.opennash.com/companies/cargill/jobs/02fba5432e9bae74e2f9/)

Cargill · Mequinenza, Spain

### [Food Service Customer Service Representative](https://jobs.opennash.com/companies/couche-tard/jobs/d002e32f6351e8e6bc39/)

Couche Tard 

### [Customer Service Representative](https://jobs.opennash.com/companies/dollar-tree/jobs/38d2c101551b813bc984/)

Dollar Tree · Charleston, WV

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)