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M&T Bank · Williamsville, NY

# Customer Service Specialist

Williamsville, NY $20.55 - $34.25 Hour Customer Support 

Listed on M&T Bank’s official careers site. Posted October 9, 2026. Check that it is still open and apply there.
[Apply on M&T Bank’s careers site →](https://mtb.wd5.myworkdayjobs.com/MTB/job/Williamsville-NY/Customer-Service-Specialist_R90578)

[OpenNash Jobs](https://jobs.opennash.com/) / [M&T Bank](https://jobs.opennash.com/companies/mt-bank/) / Customer Service Specialist

## Job description

### Overview

Act as the primary customer service contact for in-bound customer / client calls solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills.

### Primary Responsibilities

Receive incoming customer client calls using excellent customer service and telephone skills. Answer inquiries and resolve customer issues for all treasury management products. Uses related software, mainframe applications, and appropriate documentation to answer inquiries. Work directly with external business and corporate customers, product managers, sales representatives and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries

### Education and Experience

Required: Associate’s degree and a minimum of 1 year customer service or related experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 year customer service or related work experience. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location Williamsville, New York, United States of America

## At a glance
- Posted by the employer: Oct 9, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 9 days
- Location: Williamsville, NY
- Pay: $20.55 - $34.25 Hour[Apply on M&T Bank’s careers site →](https://mtb.wd5.myworkdayjobs.com/MTB/job/Williamsville-NY/Customer-Service-Specialist_R90578)

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