[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All M&T Bank jobs](https://jobs.opennash.com/companies/mt-bank/) · [Search jobs](/search/) M&T Bank · Getzville, NY # Outreach Specialist IV Getzville, NY Full-time $22.61 - $37.67 Hour Listed on M&T Bank’s official careers site. Posted October 13, 2026. Check that it is still open and apply there. [Apply on M&T Bank’s careers site →](https://mtb.wd5.myworkdayjobs.com/MTB/job/Getzville-NY/Outreach-Specialist-IV_R91210) [OpenNash Jobs](https://jobs.opennash.com/) / [M&T Bank](https://jobs.opennash.com/companies/mt-bank/) / Outreach Specialist IV ## Job description Open to considering candidates in Crosspoint and Millsboro Overview: This position is responsible for managing delinquent loan accounts and may include acting as the contact throughout the loss mitigation assistance and collection process. Duties involve contacting borrowers in delinquency, assessing repayment options, arranging repayment solutions, and maintaining call reports. The role also includes evaluating loan status, initiating collateral assessments,. Responsibilities may extend to specialized areas. ### Responsibilities Responsible for communicating with delinquent consumer, mortgage, and/or commercial loan accounts, including past due and high-risk relationships. Initiate inbound and outbound calls to borrowers, assess repayment options, and arrange repayment plans or loss mitigation solutions while maintaining compliance with all applicable regulations. Perform skip tracing, collect and analyze financial information, review collateral value, mitigate loss situations, and escalate to next steps based on risk triggers Collaborate with internal partners, vendors, and management to determine appropriate strategies and ensure service level agreements are met. Document all account activity and recommendations thoroughly and accurately. Provide on the job training for new employees as needed. Guide co-workers on more complex research issues. Responsible for the handling of all products serviced as a result of cross-training. Stay informed on business and market trends to mitigate risk and reduce potential losses. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. ### Managerial/Supervisory Responsibilities Minimum Qualifications: A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ relevant work experience. Working knowledge of word processing and spreadsheet software. Strong written and verbal communication skills. Detail oriented. Motivated, team player. Strong analytical ability and problem solving skills. Strong work ethic and ability to work independently motivated, team player. Strong analytical ability and problem solving skills. Strong work ethic and ability to work independently. ### Preferred Qualifications Bachelor’s degree. 3 years’ banking experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America ## At a glance - Posted by the employer: Oct 13, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 5 days - Location: Getzville, NY - Employment type: Full-time - Pay: $22.61 - $37.67 Hour[Apply on M&T Bank’s careers site →](https://mtb.wd5.myworkdayjobs.com/MTB/job/Getzville-NY/Outreach-Specialist-IV_R91210) ## More jobs at M&T Bank ### [Bankruptcy Collections Specialist III](https://jobs.opennash.com/companies/mt-bank/jobs/a34bd0b99b96e792c26a/) Getzville, NY ### [CAM Analyst I - Loss Mitigation Underwriting](https://jobs.opennash.com/companies/mt-bank/jobs/7e0d2f0e2befdb42e98c/) Getzville, NY ### [CAM Analyst II - Foreclosure, Bankruptcy and Property Preservation](https://jobs.opennash.com/companies/mt-bank/jobs/1171fcb59e0e3d87fed6/) Getzville, NY ### [CAM Claims Processor III](https://jobs.opennash.com/companies/mt-bank/jobs/7f58d3c3ef1ba85219dc/) Getzville, NY ### [CAM HELOC Supervisor](https://jobs.opennash.com/companies/mt-bank/jobs/ea255dc7d844e54b1caf/) Getzville, NY ## Similar jobs at other companies ### [Consumer Originations Proactive Outreach Agent](https://jobs.opennash.com/companies/jpmorganchase/jobs/96f1336d69389d148cd5/) JPMorganChase · Jacksonville, FL, United States ### [Consumer Originations Proactive Outreach Agent](https://jobs.opennash.com/companies/jpmorganchase/jobs/adfb64cd21716dc57b0e/) JPMorganChase · Tempe, AZ, United States ### [Outreach Field Specialist](https://jobs.opennash.com/companies/waste-connections/jobs/ae85025a2c779faef01b/) Waste Connections · San Jose, California, United States of America ### [Sustainability Outreach Coordinator](https://jobs.opennash.com/companies/waste-connections/jobs/376b30ccfb12e78d89ba/) Waste Connections · Mammoth Lakes, California, United States of America ### [Regional Physician & Community Outreach Specialist](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/5560b7c9f6d490cb01f0/) Thermo Fisher Scientific · Birmingham, Alabama, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)