[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Motorola Solutions jobs](https://jobs.opennash.com/companies/motorola-solutions/) · [Search jobs](/search/) Motorola Solutions · Oslo, Norway # Service Level Agreement Analyst (SLA Analyst) Oslo, Norway Listed on Motorola Solutions’s official careers site. Posted September 22, 2026. Check that it is still open and apply there. [Apply on Motorola Solutions’s careers site →](https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Oslo-Norway-ZNO07/Service-Level-Agreement-Analyst--SLA-Analyst-_R66295) [OpenNash Jobs](https://jobs.opennash.com/) / [Motorola Solutions](https://jobs.opennash.com/companies/motorola-solutions/) / Service Level Agreement Analyst (SLA Analyst) ## Job description Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The role will be part of the Service design and transition team in the Nødnett Operations organization responsible for the Operation and Maintenance of the Nødnett. ### Job Description The SLA Analyst will work alongside the Service level manager to ensure proper governance of the First Line Maintenance (FLM) suppliers, 3 rd party vendor (3PV) and Key Performance Indicator (KPI) reports. Supplier governance Review and analyze customer KPI and SLA reports and follow up internally. Verify time lines for individual cases. Review 3PV KPI and SLA reports and follow up when required Prepare and administer claims towards 3PV and customer for additional work Prepare and administer Purchase orders and invoices for FLM. Participate in customer and 3PV meetings Prepare/provide input to commercial change orders Provide input for operational changes Optimize Service Level Management (SLM) processes, procedures and reports ### Basic Requirements Experience: Experienced with Customer support and Supplier governance. Telecom experience is preferred. ITIL knowledge is an advantage. ### Education Bachelor's degree or equivalent Languages: Norwegian and English is required Soft Skills: Structured. Analytical and negotiation skills, must be a self-motivated team player able to work effectively with general guidance Travel Requirements 10-25% Relocation Provided Domestic Position Type Experienced Referral Payment Plan No Company Motorola Solutions Norway AS EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. ## At a glance - Posted by the employer: Sep 22, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 25 days - Location: Oslo, Norway[Apply on Motorola Solutions’s careers site →](https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Oslo-Norway-ZNO07/Service-Level-Agreement-Analyst--SLA-Analyst-_R66295) ## More jobs at Motorola Solutions ### [FM Core & Control Room Engineer](https://jobs.opennash.com/companies/motorola-solutions/jobs/643bda39a2a20170da3c/) Oslo, Norway ### [FM Radio Tunnel & Indoor Repeater Engineer](https://jobs.opennash.com/companies/motorola-solutions/jobs/7c88b64a5fe0b4104025/) Oslo, Norway ### [Project manager - Operations](https://jobs.opennash.com/companies/motorola-solutions/jobs/2db0b32b55f91fb91632/) Oslo, Norway ### [AI Manager - Language Models (Canada Remote)](https://jobs.opennash.com/companies/motorola-solutions/jobs/95a1f9250ab3c8e3813e/) Vancouver, Canada, More... ### [AI Manager - Language Models (US Remote)](https://jobs.opennash.com/companies/motorola-solutions/jobs/7dbc0683660b96263699/) Illinois Remote Work, More... ## Similar jobs at other companies ### [Incident & SLA Governance Manager](https://jobs.opennash.com/companies/singtel/jobs/a544fb6ff8332a9020b0/) SingTel · Macquarie Park, Australia ### [Service Coordinator/Functional Analyst](https://jobs.opennash.com/companies/ageas/jobs/6a94c85c874b89d7a195/) Ageas ### [Mobility Advisory & Service Analyst](https://jobs.opennash.com/companies/accenture/jobs/9cd3833bb353a18303e2/) Accenture ### [Service Level Agreement Project Lead](https://jobs.opennash.com/companies/hitachi/jobs/09b555be5965b4bf8dc3/) Hitachi · Bangkok, Thailand ### [HR Service Delivery Analyst](https://jobs.opennash.com/companies/accenture/jobs/1082c31d1680adc5329f/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)