[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Motorola Solutions jobs](https://jobs.opennash.com/companies/motorola-solutions/) · [Search jobs](/search/) Motorola Solutions · Kuala Lumpur, Malaysia # Field Engineer (Customer Service) Kuala Lumpur, Malaysia Customer Support Listed on Motorola Solutions’s official careers site. Posted September 25, 2026. Check that it is still open and apply there. [Apply on Motorola Solutions’s careers site →](https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Kuala-Lumpur-Malaysia/Field-Engineer--Customer-Service-_R69160) [OpenNash Jobs](https://jobs.opennash.com/) / [Motorola Solutions](https://jobs.opennash.com/companies/motorola-solutions/) / Field Engineer (Customer Service) ## Job description Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Given the recent advancement in IT and communications technologies, Public Safety Agencies are demanding Advanced Command & Control Center software solutions built around Cloud Computing, AI and Machine Learning (ML). Motorola Solutions is therefore expanding our Services team which will provide field engineering services to our APAC customers. Our intention is to develop the graduate engineer into a customer service engineer. We will invest in the required and applicable technology and service management training and certifications during the graduates career with MSI. You will be involved with and support the design and implementation of management, service and maintenance solutions for our customer networks, with goal towards eventually leading and managing this role independently. ### Job Description Primarily supporting the Field Engineer to provide remote and on-site support for our deployed systems, working with our service teams and vendors. On-site support and out of hours work will be required. - Support incident response and advanced root cause analysis - Create value added services and process optimisation by utilising automation, data analytics and best practices - Work directly with our customers to resolve issues, be the advocate and voice of the customer In addition we will also train and expose the graduate hire to our core systems and devices, in order to develop the relevant expertise with the solutions we provide. ### Basic Requirements Graduate in Degree in Engineering, Computer Science, Information Technology or equivalent discipline Graduates with internship and/or project experience, strong interest and passion for the following would be preferred: Public Safety and Mission Critical operations, Data analytics, Automation, Cybersecurity, NOC & SOC, Customer Support, Maintenance and Life Cycle Management - Strong troubleshooting knowledge on network - Proven strong interpersonal and collaborative skills and be able to work and coordinate across various groups and functional teams - Excellent written and verbal communication listening, negotiation and presentation skills and problem solving skills Have ITIL awareness and knowledge in Cybersecurity - Ability to integrate AI into everyday activities Fresh graduates are encouraged to apply - Must be Malaysia Citizen Travel Requirements None Relocation Provided None Position Type New Grad Referral Payment Plan No EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. ## At a glance - Posted by the employer: Sep 25, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 22 days - Location: Kuala Lumpur, Malaysia[Apply on Motorola Solutions’s careers site →](https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Kuala-Lumpur-Malaysia/Field-Engineer--Customer-Service-_R69160) ## More jobs at Motorola Solutions ### [Channel Sales Executive](https://jobs.opennash.com/companies/motorola-solutions/jobs/bd0aafea68117803a5f2/) Kuala Lumpur, Malaysia ### [Executive Assistant](https://jobs.opennash.com/companies/motorola-solutions/jobs/2356c6c7ca7941c59bc9/) Kuala Lumpur, Malaysia ### [Associate Customer Support Manager - Arizona or Colorado](https://jobs.opennash.com/companies/motorola-solutions/jobs/3598ce534bc67e522682/) Arizona Remote Work, More... ### [Customer Service Operation Engineer (Field Engineer) - Indonesia](https://jobs.opennash.com/companies/motorola-solutions/jobs/56dab2c79e31f6b825d0/) Jakarta, Indonesia ### [Customer Service Representative with German and English](https://jobs.opennash.com/companies/motorola-solutions/jobs/a78c6a9869f9df2fe631/) Krakow, Poland ## Similar jobs at other companies ### [Field Service Technician - Chicago, IL Mobility Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b78bbec4eb6830408f1e/) Siemens ### [Field Service Technician - Coaches Chicago IL 2nd & 3rd Shifts Mobility Customer Services](https://jobs.opennash.com/companies/siemens/jobs/44b68e12497ecec4d343/) Siemens ### [ABB Talent Pool – Field Service Engineer / Senior Field Service Engineer / Associate Field Service Engi-neer / Technical Service Engineer / Associate Field Service Technician / Commissioning Engineer / As-sociate Commissioning Engineer / Service Site Manager and Service Team Leader](https://jobs.opennash.com/companies/abb/jobs/eb3a149d2c87b55b4a1a/) ABB · Not Location Specific ### [Field Service Engineer](https://jobs.opennash.com/companies/abb/jobs/29a0bcfcd3483c442b0f/) ABB · Remote, United Kingdom ### [Field Service Engineer](https://jobs.opennash.com/companies/eaton/jobs/76fc264e0661eb152c35/) Eaton · Hengelo, NLD OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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