[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Molina Healthcare jobs](https://jobs.opennash.com/companies/molina-healthcare/) · [Search jobs](/search/) Molina Healthcare · United States # Senior Specialist, Process Improvement & Operational Excellence United States Senior individual contributor Listed on Molina Healthcare’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Molina Healthcare’s careers site →](https://hckd.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2039674) [OpenNash Jobs](https://jobs.opennash.com/) / [Molina Healthcare](https://jobs.opennash.com/companies/molina-healthcare/) / Senior Specialist, Process Improvement & Operational Excellence ## Job description ### Job Summary Provides senior level support for operational business process redesign, communications and change management initiatives that result in operational efficiencies and/or an increase customer satisfaction. Responsible for back-end operationalization of policies, standardization of system set-up and resourcing support for all departments and health plans. Assists in development of enterprise business process improvement methodologies and implementation of business process improvement capabilities company-wide. ### Essential Job Duties - Partners with various business functions and units to identify, document, and baseline all relevant processes. - Utilizes industry techniques to improve the effectiveness and efficiency of business processes. - Conducts interviews with staff and leadership to assess internal business processes within a department or function, and review/ensure compliance with existing organizational policies and procedures/standard operating procedures (SOPs) and other internal, external and regulatory guidelines. - Reviews and researches information to evaluate compliance of a process or function and corresponding written documentation. - Researches and analyzes fundamental issues in business process development. - Uses analytical skills and data insights to identify process/informational variances. - Diagrams and evaluates existing processes. - Develops metrics that provide data for process measurement - identifying indicators for future improvement opportunities. - Recommends, implements, and documents continuous improvement process best practices to support the business. - Summarizes and documents assessment outcomes and recommendations, and ensures that they are appropriately communicated (written and verbal) to process owners and leadership. - Collaborates with process owners to maintain and/or create business process documentation and workflows related to core operations functions. - Conducts ongoing reviews and updates complex business processes in collaboration with functional subject matter experts and other stakeholders. - Serves as liaison between core operations and internal and external auditors for all formal core operations audits that are not compliance related. - Coordinates, facilitates and documents audit walkthroughs. - Researches, collects or generates requested documentation; provides timely and accurate responses, both written and verbal. - Researches and responds to questions submitted by internal and external auditors. - Researches requested documentation and collaborates in partnership with teams and other functional areas as needed. - Provides training and support to new and existing process improvement team members. ### Required Qualifications - At least 3 years of process improvement/analytics experience, or equivalent combination of relevant education and experience. - Data analysis skills. - Knowledge of managed care enrollment processes, encounter processes, provider and contract configuration, provider information management, claims processing and other related functions. - Strong organizational and time-management skills; ability to manage simultaneous projects and tasks to meet internal deadlines. - Ability to work cross-collaboratively across a highly matrixed organization and establish and maintain effective relationships with internal and external stakeholders. - Effective verbal and written communication skills. - Microsoft Office suite (including Excel) and applicable software programs proficiency. ### Preferred Qualifications - Proven analytical experience within an operations or process-focused environment. - Health care experience. - Lean Six Sigma certification. - Previous audit and/or oversight experience. ### To all current Molina employees If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 1, 2026 - Listed for: 13 days - Location: United States[Apply on Molina Healthcare’s careers site →](https://hckd.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2039674) ## Hiring at Molina Healthcare - Open jobs: 439 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Molina Healthcare jobs](https://jobs.opennash.com/companies/molina-healthcare/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Molina Healthcare ### [Care Review Clinician (RN - Kentucky)](https://jobs.opennash.com/companies/molina-healthcare/jobs/89f464e4aa6640e0d798/) United States ### [Care Review Clinician, Applied Behavioral Analysis (ABA)](https://jobs.opennash.com/companies/molina-healthcare/jobs/db6392055f4082099f51/) United States ### [Intern](https://jobs.opennash.com/companies/molina-healthcare/jobs/330b5d1ae11fe243b0f5/) United States ### [RN Care Review Clinician - Behavioral Health](https://jobs.opennash.com/companies/molina-healthcare/jobs/6d0a196de006d87f6946/) United States ## Similar jobs at other companies ### [Manager, Process Improvement](https://jobs.opennash.com/companies/walmart/jobs/3faae84ad40ece46f8cb/) Walmart · United States ### [Operational Excellence Manager (OPEX)](https://jobs.opennash.com/companies/eaton/jobs/9259be17120e8bf9f356/) Eaton · Lincoln, Illinois, USA ### [Sr Consultant, Operational Excellence - Distribution](https://jobs.opennash.com/companies/cardinal-health/jobs/1f530c140557dce1de7a/) Cardinal Health · Channahon, IL ### [Sr Consultant, Operational Excellence - Distribution](https://jobs.opennash.com/companies/cardinal-health/jobs/840edada969ef656d59d/) Cardinal Health · Columbus, OH OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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