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Millicom International

# Home Services Support N-2

Listed on Millicom International’s official careers site. Posted October 3, 2026. Check that it is still open and apply there.
[Apply on Millicom International’s careers site →](https://tigo.wd103.myworkdayjobs.com/tigocareers/job/Edificio-Telemarketing-Tigo-SRT-Zona-12/Home-Services-Support-N-2_R135307)

[OpenNash Jobs](https://jobs.opennash.com/) / [Millicom International](https://jobs.opennash.com/companies/millicom-international/) / Home Services Support N-2

## Job description

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo! Apply right now!

### Home Services Support N-2 Responsabilidades
- Atender llamadas de clientes que reporten inconvenientes con los servicios de Internet, Cable TV y Telefonía Residencial.
- Diagnosticar y solucionar problemas técnicos relacionados con la conectividad, señal de cable, funcionamiento de dispositivos y otros aspectos relacionados con los servicios.
- Proporcionar asistencia técnica de primer nivel, escalando casos complejos a equipos especializados si es necesario.
- Realizar seguimiento a casos abiertos para asegurar la resolución de los problemas en tiempo y forma.
- Mantener registros detallados de las incidencias, soluciones aplicadas y comunicaciones con los clientes en el sistema de gestión de la empresa.
- Ofrecer recomendaciones preventivas para mejorar la experiencia del cliente con los servicios.
- Garantizar la satisfacción del cliente mediante un trato profesional y resolución efectiva de los inconvenientes.

### Requisitos
- Experiencia previa en atención al cliente o soporte técnico telefónico (deseable en servicios de telecomunicaciones).
- Conocimiento básico de sistemas de Internet, Cable TV y telefonía residencial.
- Habilidad para diagnosticar y resolver problemas técnicos de manera rápida y eficaz.
- Excelentes habilidades de comunicación verbal, paciencia y empatía.
- Capacidad para trabajar bajo presión y manejar múltiples casos simultáneamente.
- Disponibilidad para trabajar en turnos rotativos Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment.

We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

## At a glance
- Posted by the employer: Oct 3, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 15 days[Apply on Millicom International’s careers site →](https://tigo.wd103.myworkdayjobs.com/tigocareers/job/Edificio-Telemarketing-Tigo-SRT-Zona-12/Home-Services-Support-N-2_R135307)

## More jobs at Millicom International

### [Dispatch Supervisor](https://jobs.opennash.com/companies/millicom-international/jobs/8836b592d9b492d12fac/)

### [Analista Senior DE Compras Comerciales](https://jobs.opennash.com/companies/millicom-international/jobs/25cd5a937118208d017d/)

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### [Anfitrion EN Tiendas](https://jobs.opennash.com/companies/millicom-international/jobs/0fa92284366a1595ddb1/)

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### [Asesor DE Tiendas Central](https://jobs.opennash.com/companies/millicom-international/jobs/1fc46ee3dd693de95bce/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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