[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Millicom International jobs](https://jobs.opennash.com/companies/millicom-international/) · [Search jobs](/search/) Millicom International · Fernando de la Mora, Paraguay # Asesor de Call Center Field Service Fernando de la Mora, Paraguay Customer Support Listed on Millicom International’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Millicom International’s careers site →](https://tigo.wd103.myworkdayjobs.com/tigocareers/job/Fernando-de-la-Mora-Paraguay/Asesor-de-Call-Center-Field-Service_R100992) [OpenNash Jobs](https://jobs.opennash.com/) / [Millicom International](https://jobs.opennash.com/companies/millicom-international/) / Asesor de Call Center Field Service ## Job description Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! Apply right now! Asesor de Call Center Field Service Objetivo del puesto Responsable del seguimiento de móviles asignados a su cargo, asegurando el cumplimiento de la hoja de ruta y la optimización de los tiempos de gestión de los mismos verificando la reposición eficiente de las tareas según necesidad, garantizando en paralelo el cumplimiento de políticas, normas, procedimientos y objetivos establecidos por MIC. ### Experiencia laboral y educación Experiencia 1 año en responsabilidades similares. Área: técnico en informática, call center, atención al cliente. ### Educación Estudiante universitario de la carrera de Ing. Informática, Análisis de sistema, Redes y afines. ### Inglés Intermedio (deseable) Responsabilidades y tareas relevantes - Velar por la gestión eficiente de las ordenes de trabajo que se encuentren asignadas y/o requieran sus móviles (cierre de ots, adelanto de ots, reposiciones de ots, etc.) garantizando el cumplimiento de la hoja de ruta y los procesos establecidos en el área. - Contacto con clientes para confirmación de visita del técnico, validación de paquetes adicionales, validación de solicitudes de tareas adicionales requeridas al técnico, reprogramación de tareas, etc. - Adelanto de órdenes de trabajo a recursos a cargo según necesidad. - Reposición de las tareas caídas de recursos a cargo en el día. - Seguimiento de móviles para cumplimiento de la hoja de ruta en la modalidad QAP. - Modificación de Base instalada para instalación y regularización de equipos. - Registrar CUV y cuotizar los costos de los productos adquiridos según PO. - Reportar eventos masivos informados por los móviles en zona. - Contacto con clientes en caso de reagendas de órdenes de trabajo por eventos masivos y casos puntuales. - Control de presentismo de móviles a su cargo. - Carga de Bitácora de Eventos de desvíos de móviles a su cargo, vía CSI según PO. - Contacto con clientes para obtener retorno de conformidad. - Realizar todas las acciones que sean necesarias para lograr las metas establecidas propias del sector, de acuerdo con el marco legal y a las normas/políticas y procedimientos vigentes, teniendo en cuenta que las funciones establecidas en esta descripción de cargo no son limitativas sino enunciativas. Tigo is a company committed to the digital transformation of Paraguay through innovative products and services. ### We have a clear purpose to build digital networks that connect people, improve lives and develop our communities. Since 1992, we have sought to transform lives, accelerating the deployment of our high-speed data networks and significantly increasing access to digital highways for millions of people who are today taking advantage of the new digital economy. At the heart of this transformation is our Tigo people, a group of committed and talented individuals who are the DNA of our company, which we proudly call Sangre Tigo. Our Sangre Tigo moves us to work together for our purpose, to be innovative and agile, transparent and responsible, to place our clients at the center of everything we do, to be engines of positive change. Our strong work culture has been recognized by the “Great Place To Work® institute since 2012, forming part of the local ranking of the best companies to work for in Paraguay. Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Fernando de la Mora, Paraguay[Apply on Millicom International’s careers site →](https://tigo.wd103.myworkdayjobs.com/tigocareers/job/Fernando-de-la-Mora-Paraguay/Asesor-de-Call-Center-Field-Service_R100992) ## More jobs at Millicom International ### [Asesor Del Contact Center Retencion](https://jobs.opennash.com/companies/millicom-international/jobs/5d5c93a7b9c17e6a8a0d/) Fernando de la Mora, Paraguay ### [Asesor de Call Center](https://jobs.opennash.com/companies/millicom-international/jobs/2a7edce361692203eb7e/) Fernando de la Mora, Paraguay ### [Asesor de Call Center Ventas](https://jobs.opennash.com/companies/millicom-international/jobs/e8b4b4edf3a322e0b398/) Fernando de la Mora, Paraguay ### [Ejecutivo de Servicios](https://jobs.opennash.com/companies/millicom-international/jobs/5f6e7f70e49665e98438/) Fernando de la Mora, Paraguay ### [Bolsa DE Trabajo - Asesor DE Contact Center A Distancia Cbba](https://jobs.opennash.com/companies/millicom-international/jobs/1aa0f96b547abd6e10df/) Cochabamba, Bolivia ## Similar jobs at other companies ### [Asesor Call Center Telemarketing Outbound](https://jobs.opennash.com/companies/hsbc-holdings/jobs/3d80c63afd4ad4810f73/) HSBC Holdings · Cuauhtemoc, Distrito Federal, Mexico ### [Ejecutivo Call Center](https://jobs.opennash.com/companies/sgs/jobs/d6dba679b96592209cd0/) SGS · Bogotá, Colombia ### [Call Center Analyst](https://jobs.opennash.com/companies/ntt/jobs/af16db570bed066f7ace/) NTT · Gurgaon, HR, IN, India ### [Call Center Analyst](https://jobs.opennash.com/companies/ntt/jobs/832676f71a991fc800eb/) NTT · Gurugram, HR, IN, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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