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Microsoft

# Principal Program Manager - Agentic AI

United States, Washington, Redmond Manager or lead 

Listed on Microsoft’s official careers site. Posted October 28, 2026. Check that it is still open and apply there.
[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556944777)

[OpenNash Jobs](https://jobs.opennash.com/) / [Microsoft](https://jobs.opennash.com/companies/microsoft/) / Principal Program Manager - Agentic AI

## Job description

### Roadmap Development

Define and drive the agentic AI roadmap for Azure Supportability to meet customer experience and efficiency objectives.

### Drive Clarity

Create, review, and gain alignment on requirements, specs, and other documents to drive clarity with engineering and business teams.

### Cross-Team Leadership

Partner with engineering, product, and support teams to align goals, OKRs, and delivery milestones for agentic AI initiatives.

### Stakeholder Communication

Own all stakeholder management including clearly communicating benefits, providing routine updates, and creating feedback loops so that we can iterate effectively.

### Derive Actionable Insights

Conduct research, interviews, and competitive analysis to stay ahead of the rapidly evolving AI landscape and identify customer needs, pain points, and opportunities.

### Quantify Impact

Measure and evaluate the performance, adoption, and feedback for AI efforts, and continually iterate based on data and insights.

### Technical Curiosity & Depth

Anticipate and deeply understand technical challenges, constraints and blockers faced and provide recommendations for solving these challenges in a methodical manner. Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. Master's

Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 3+ years of experience in developing ML and/or AI based solutions Experience with building and owining agentic AI roadmap.

Experience with with Azure, AWS, or Google Cloud.

## At a glance
- Posted by the employer: Oct 28, 2026
- First seen by OpenNash: Aug 21, 2026
- Last checked: Nov 1, 2026
- Listed for: 72 days
- Location: United States, Washington, Redmond[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556944777)

## Hiring at Microsoft
- Open jobs: 2,199
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Microsoft jobs](https://jobs.opennash.com/companies/microsoft/) · [Weekly hiring report](/reports/hiring/)

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