[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Microsoft jobs](https://jobs.opennash.com/companies/microsoft/) · [Search jobs](/search/)

Microsoft

# Customer Success Account Management

United States, Multiple Locations Customer Support 

Listed on Microsoft’s official careers site. Posted October 23, 2026. Check that it is still open and apply there.
[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556962244)

[OpenNash Jobs](https://jobs.opennash.com/) / [Microsoft](https://jobs.opennash.com/companies/microsoft/) / Customer Success Account Management

## Job description

Build customer relationships Learn how to engage customers, partners, and internal stakeholders and adapt your communication to different audiences and technical levels. Build foundational relationships with customer stakeholders and technical professionals, supported by experienced colleagues and account team leaders. Look beyond immediate support needs to understand each customer's business objectives, technology roadmap, priorities, and opportunities for greater value.

Support customer success planning, customer-facing reviews, engagement prioritization, and conversations with technical stakeholders. Coordinate delivery resources, contribute to internal program reviews, and support clear, timely communication when issues need escalation. Participate in account-team planning and help connect Customer Success Plans with broader account priorities and deliverable programs of work. Work with account teams to shape practical programs that support adoption, value realization, security, and long-term success.

Improve customer health and delivery quality Coordinate people and resources, follow quality standards, and help deliver a consistent customer experience that turns plans into measurable value. Build technical aptitude and industry awareness so you can translate customer conversations into clear business impact and value. Bring curiosity and creativity to the design and execution of inclusive customer programs, services, and success initiatives.

Learn to influence through collaboration by bringing together the right people, communicating clearly, and helping diverse teams move toward shared outcomes. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field OR equivalent experience. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Exposure to customer planning, project coordination, technology, data analysis, service delivery, or stakeholder communication in any academic, community, or professional setting.

## At a glance
- Posted by the employer: Oct 23, 2026
- First seen by OpenNash: Aug 21, 2026
- Last checked: Oct 25, 2026
- Listed for: 65 days
- Location: United States, Multiple Locations[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556962244)

## More jobs at Microsoft

### [Contact Center as a Service Accelerate Sales Initiative Leader](https://jobs.opennash.com/companies/microsoft/jobs/a900eaad406208bc12f3/)

United States, Multiple Locations

### [Principal Customer Success Account Manager](https://jobs.opennash.com/companies/microsoft/jobs/2400c13553f3a3da3655/)

United States, Multiple Locations

### [Principal Customer Success Account Manager (CSAM)](https://jobs.opennash.com/companies/microsoft/jobs/83cda8888ba89ff57600/)

United States, Multiple Locations

### [AI Business Process Solution Specialist, Microsoft Elevate](https://jobs.opennash.com/companies/microsoft/jobs/624d5cd79278bbe14347/)

United States, Multiple Locations

### [AI Security Engineer](https://jobs.opennash.com/companies/microsoft/jobs/58b741058841f3eccab7/)

United States, Multiple Locations

## Similar jobs at other companies

### [Customer Success Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/14008b07f488347aaf9a/)

JPMorganChase · Brooklyn, NY, United States

### [Customer Success Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/0a6e88df65cd7fcfff27/)

JPMorganChase · Tampa, FL, United States

### [Customer Success Associate](https://jobs.opennash.com/companies/wolters-kluwer/jobs/0212762a2f174e4632a0/)

Wolters Kluwer · USA - Irvine, CA

### [Customer Success Senior Consultant WaveMark](https://jobs.opennash.com/companies/cardinal-health/jobs/0ac5c5ed7f6be6d37f30/)

Cardinal Health · Portland, OR WA Seattle, WA

### [Account Manager Lead, Client Success (CSM)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/bb1e18beed73bed3a216/)

Fidelity National Information (FIS) · Jacksonville, FL, United States of America

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)