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Microsoft · Romania, Bucharest

# Technical Support Advisor

Romania, Bucharest Consulting 

Listed on Microsoft’s official careers site. Posted October 22, 2026. Check that it is still open and apply there.
[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556868294)

[OpenNash Jobs](https://jobs.opennash.com/) / [Microsoft](https://jobs.opennash.com/companies/microsoft/) / Technical Support Advisor

## Job description

### Team Readiness & Development

You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs.

### Case Management (Delivery Excellence)

You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues.

### Managing Collaborative Activities

Mentor engineers to be more effective collaborators (cross-team and cross-technologies/lines of business).

### Supportability Activities

You will contribute to customer self-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection.

### Process Improvement

Collaborate with stakeholder teams to provide product and process improvement feedback. Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years system development, network operations, software support, IT, consulting or technical troubleshooting experience o OR 4+ years system development, network operations, software support, IT, consulting or technical troubleshooting experience OR equivalent experience. o OR equivalent experience3+ years of prior product, customer support and/or technical support experience Azure Synapse Analytics, Model as a Service (MaaS), Azure Databricks, Azure Cosmos DB, Azure SQL Database, SQL Server on Azure Virtual Machines, Azure SQL Managed Instance English Language: confident in reading, writing and speaking.

OR Fluent in German, French, Italian and confident in reading, writing and speaking English. Technical Support Advisory IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year. Certain roles may be eligible for benefits and other compensation.

## At a glance
- Posted by the employer: Oct 22, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Nov 1, 2026
- Listed for: 114 days
- Location: Romania, Bucharest[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556868294)

## Hiring at Microsoft
- Open jobs: 2,199
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Microsoft jobs](https://jobs.opennash.com/companies/microsoft/) · [Weekly hiring report](/reports/hiring/)

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### [Cloud Solution Architect - Entry Level](https://jobs.opennash.com/companies/microsoft/jobs/a398fc21228678e7dda8/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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