[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Microsoft jobs](https://jobs.opennash.com/companies/microsoft/) · [Search jobs](/search/)

Microsoft · Mexico City, México

# Technical Support Advisory

Mexico City, México Consulting 

Listed on Microsoft’s official careers site. Posted September 30, 2026. Check that it is still open and apply there.
[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556925789)

[OpenNash Jobs](https://jobs.opennash.com/) / [Microsoft](https://jobs.opennash.com/companies/microsoft/) / Technical Support Advisory

## Job description

### Team Readiness & Development

You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs.

### Case Management (Delivery Excellence)

You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues.

### Managing Collaborative Activities

Mentor engineers to be more effective collaborators (cross-team and cross-technologies/lines of business).

### Supportability Activities

You will contribute to customer self-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection.

### Process Improvement

Collaborate with stakeholder teams to provide product and process improvement feedback. 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience English Language: confident in reading, writing, and speaking. Experience with Outlook application and/or Exchange Online.

## At a glance
- Posted by the employer: Sep 30, 2026
- First seen by OpenNash: Jul 17, 2026
- Last checked: Oct 18, 2026
- Listed for: 93 days
- Location: Mexico City, México[Apply on Microsoft’s careers site →](https://apply.careers.microsoft.com/careers/job/1970393556925789)

## Similar jobs at other companies

### [Technical Support](https://jobs.opennash.com/companies/nestle/jobs/ba39483defcf6a778c43/)

Nestlé · Girona, Gerona, ES

### [Technical Sales Support](https://jobs.opennash.com/companies/siemens/jobs/722c27075ead25e736bc/)

Siemens 

### [Technical Support Engineer](https://jobs.opennash.com/companies/eaton/jobs/64d403e8de988416e386/)

Eaton · Casablanca, MAR

### [Technical support](https://jobs.opennash.com/companies/trane-technologies/jobs/c44ca976d09c129ef70a/)

Trane Technologies · Conselve, Padova, Italy

### [Technical Support Engineer](https://jobs.opennash.com/companies/genuine-parts/jobs/2819a16cbc6c677c3b08/)

Genuine Parts · Calgary, Alberta

[Consulting jobs](/functions/consulting/)

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)