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MetLife

# Business System Analyst

Operations 

Listed on MetLife’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Business-System-Analyst/20916)

[OpenNash Jobs](https://jobs.opennash.com/) / [MetLife](https://jobs.opennash.com/companies/metlife/) / Business System Analyst

## Job description

Description and Requirements

### Key Responsibilities

As AI adoption accelerates across the organization and software development lifecycle, the Business Systems Analyst (BSA) plays a critical role in bridging business and technology teams while leveraging AI to drive productivity, improve quality, and accelerate delivery. Business Analysis & Requirements Management Partner with business stakeholders to gather, analyze, and document business requirements. Translate business needs into clear functional and technical specifications.

Facilitate workshops, requirement discussions, and solution design sessions. Identify process improvement opportunities and recommend technology solutions. Support end-to-end project delivery from requirements through implementation. AI-Driven Business Analysis Proactively leverage AI tools such as Microsoft Copilot, Claude, and other AI-powered solutions to improve productivity and effectiveness in daily BSA activities.

Utilize AI to support requirements analysis, documentation, impact assessment, test preparation, and stakeholder communications. Identify and drive opportunities to automate or streamline business analysis processes through AI. Champion an AI-first mindset and promote best practices across the team. Stay current with emerging AI capabilities and continuously identify new opportunities to apply AI within the software development lifecycle.

System Analysis & Solution Support Analyze business processes, system capabilities, and technical solutions to support project objectives. Perform impact assessments for system enhancements, integrations, and production changes. Collaborate closely with architects, developers, QA teams, and business partners to ensure successful solution delivery. Support testing activities, defect analysis, and production issue resolution.

Code Analysis & Review Review and analyze application source code to understand system behavior and assess the impact of proposed changes. Conduct code reviews and walkthroughs with development teams to improve solution quality and maintainability. Support root cause analysis and troubleshooting of application issues. Ensure solutions adhere to technical standards, security requirements, and best practices. Stakeholder Collaboration Act as a trusted advisor between business and technology teams.

Communicate complex business and technical concepts effectively to diverse audiences. Manage expectations, risks, dependencies, and project-related communications. Foster collaboration across cross-functional teams to deliver business value.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days[Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Business-System-Analyst/20916)

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