[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All MetLife jobs](https://jobs.opennash.com/companies/metlife/) · [Search jobs](/search/) MetLife # Short Term Disability Claims Specialist - 21192 $41,600 - $72,300 Listed on MetLife’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Short-Term-Disability-Claims-Specialist-21192/21192) [OpenNash Jobs](https://jobs.opennash.com/) / [MetLife](https://jobs.opennash.com/companies/metlife/) / Short Term Disability Claims Specialist - 21192 ## Job description Description and Requirements The Team You Will Join On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time. The Opportunity At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will provide exemplary customer service by processing STD/LTD disability claims in a timely and accurate fashion. ### Key Responsibilities Independently assess, analyze, and render appropriate claim decisions on STD, PML, and state claims. Clarify functional capacity through independent problem-solving measures and discretion, including gathering medical, vocational, and other information, using resources efficiently, and action planning sufficient to determine initial and ongoing liability. Adhere to federal and state laws to maintain appropriate and timely claim outcomes. Communicate clearly and concisely to influence return to work, discuss terms of the certificate, and explain the basis for payment or non-payment. Communicate with a variety of constituents, including claimants, doctors, nurses, employers, and attorneys, to gather information relevant to assessing, analyzing, and rendering decisions based on the provisions of the policy and their own discretion, with limited guidance from supervisory personnel. Articulate and document the rationale for claim direction and exercise autonomy to take steps outside of CMG guidelines when supported by documented rationale and the facts of the claim file. Use tools independently and accurately to identify work to be completed across the entire claim block, prioritize work, and determine if or when to involve specialty resources, such as clinical staff, to obtain additional information on a claim. Determine return-to-work potential and strategy, identify likely claim progression based on the facts of the claim, and take action based on their own assessment of the claim. Perform other duties as required. ### Required Qualifications Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR, West Des Moines, IA office Once a month in office for meetings High School Diploma. 2+ years of short-term disability (STD) experience. Disability insurance, written communication, and verbal communication. Ability to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks. ### Preferred Qualifications Bachelor’s degree. Strong communication skills, both written and oral. Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning. Strong problem-solving and analytical skills. The expected salary range for this position is $41,600 - $72,300. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Oct 25, 2026 - Listed for: 6 days - Pay: $41,600 - $72,300[Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Short-Term-Disability-Claims-Specialist-21192/21192) ## Hiring at MetLife - Open jobs: 403 - New in the last 7 days: After two weekly collections - Tracked since: Jul 11, 2026 [All MetLife jobs](https://jobs.opennash.com/companies/metlife/) · [Weekly hiring report](/reports/hiring/) ## More jobs at MetLife ### [19064_ASR/代理店コンサルティング ※計13HC→残７HC](https://jobs.opennash.com/companies/metlife/jobs/b56da3a92c77edff8bbe/) ### [19545_アカウントマネージャー_営業開発統括部営業開発部（GG9～11/Japan）](https://jobs.opennash.com/companies/metlife/jobs/afdd748ebdc9bd579fd6/) ### [20146_金融法人部門 ホールセラー](https://jobs.opennash.com/companies/metlife/jobs/d3f3cc017257c672894b/) ### [ADA Claim Specialist - 12/28](https://jobs.opennash.com/companies/metlife/jobs/34a608f6b9e6f270ad75/) ### [AI Solutions Lead](https://jobs.opennash.com/companies/metlife/jobs/cf1ab51f3fee26e39f3a/) ## Similar jobs at other companies ### [Short-Term Power Dispatcher](https://jobs.opennash.com/companies/totalenergies/jobs/bcab007486c8cd0e83aa/) TotalEnergies ### [Short Term Power Scheduler and Trader](https://jobs.opennash.com/companies/totalenergies/jobs/caf3c6f7bba62846a3b9/) TotalEnergies ### [boutique assistant long term temporary assignment short hills](https://jobs.opennash.com/companies/richemont/jobs/8a65f34fd99f6e0c0c97/) Richemont ### [Short term trader (m/ž)](https://jobs.opennash.com/companies/eon/jobs/2e27db9ff6d0fab4ecef/) E.ON ### [Short-Term Power Trader](https://jobs.opennash.com/companies/eon/jobs/31f11e8478c3a03716be/) E.ON OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)