[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All MetLife jobs](https://jobs.opennash.com/companies/metlife/) · [Search jobs](/search/)

MetLife

# Assistant Manager

Manager or lead Administrative 

Listed on MetLife’s official careers site. Posted October 13, 2026. Check that it is still open and apply there.
[Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Assistant-Manager/21092)

[OpenNash Jobs](https://jobs.opennash.com/) / [MetLife](https://jobs.opennash.com/companies/metlife/) / Assistant Manager

## Job description

### Description and Requirements
- Manage teams and ensure SLAs are met.
- Review/generate reports to monitor performance.
- Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.
- Provide coaching and feedback to team members to enable them to improve their performance.
- Assist new hires such that they are productive on the floor in the shortest possible time frame.
- Handle customer, employee and internal partner escalations.
- Provide inputs on process and system to the team members.
- Client Interaction, where required at the level of supervisors.
- Ensure compliance with internal policies and procedures, external regulations and information security standards.
- Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy.
- Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition.
- Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities.
- Effectively manage research/resolution/follow-ups for closure of open items.
- Build relationship with Onshore Management to ensure a “one-team approach”.

## At a glance
- Posted by the employer: Oct 13, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 5 days[Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Assistant-Manager/21092)

## More jobs at MetLife

### [Assistant Manager - Migration](https://jobs.opennash.com/companies/metlife/jobs/1e59561ffc4358756a4a/)

### [Assistant Manager - Operations](https://jobs.opennash.com/companies/metlife/jobs/80151b9db7eeb89846b5/)

## Similar jobs at other companies

### [$3000 Sign On - From Nursing Assistant to Certified Nursing Assistant - Full Time Day Shift - Frankfort, MI](https://jobs.opennash.com/companies/munson-healthcare/jobs/e299bce271e5487ddd74/)

Munson Healthcare 

### [Assistant](https://jobs.opennash.com/companies/totalenergies/jobs/c2a3c64f31e86eee83f9/)

TotalEnergies 

### [Administrative Assistant](https://jobs.opennash.com/companies/totalenergies/jobs/11632780ee1fea7d0251/)

TotalEnergies 

### [Personal Assistant](https://jobs.opennash.com/companies/siemens/jobs/636cb6c8ccb2ab5d3b13/)

Siemens 

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)