[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All MetLife jobs](https://jobs.opennash.com/companies/metlife/) · [Search jobs](/search/) MetLife # Long Term Disability Claims Specialist I $41,600 - $60,500 Listed on MetLife’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Long-Term-Disability-Claims-Specialist-I-12-14-26/20981) [OpenNash Jobs](https://jobs.opennash.com/) / [MetLife](https://jobs.opennash.com/companies/metlife/) / Long Term Disability Claims Specialist I ## Job description Description and Requirements The Team You Will Join On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time. The Opportunity The Long-Term Disability Claims Specialist I is responsible for evaluating long term disability claims, gathering and analyzing medical, and delivering timely claim decisions in accordance with plan provisions, and service standards across the United States. Guided by our purpose – always with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to make a meaningful impact for customers during important moments in their lives. In this role, you will develop strong claim evaluation, customer communication, and critical thinking skills while working in a fast-paced environment that offers growth, increasing decision-making authority, and progression toward a Long-Term Disability Claims Specialist II role. ### Key Responsibilities Lead thorough and balanced disability claim evaluations by gathering, reviewing, and interpreting medical, occupational, financial, and other relevant information to support sound claim decisions. Create clear, accurate, and timely claim documentation, correspondence, and recommended decisions that align with plan provisions, service expectations, and regulatory requirements. Oversee an assigned caseload of pending and active disability claims, ensuring timely follow-up, consistent progress, and effective management of priorities in a fast-paced environment. Manage proactive communication with claimants, representatives, customers, attorneys, brokers, and family members by providing updates, explaining claim decisions, and gathering critical claim information. Develop action plans, identify return-to-work potential, and address inconsistencies or escalated issues by applying critical thinking and appropriate claim resolution strategies. Coordinate with internal and external resources, including physicians, attorneys, and clinical or vocational consultants, to obtain information needed for thorough, reasonable, and well-supported claim decisions. ### Required Qualifications High School Diploma and the ability to start working on December 14th, 2026, and the ability work within a commutable distance of the posted site to support effective onboarding, training, and role readiness. ### Office locations Cary NC, Tampa FL, Bloomfield CT, Oriskany NY, Aurora IL, or San Juan PR Customer service and claim support experience with the ability to gather information, communicate clearly, and help drive timely, informed disability claim decisions. Experience utilizing AI in a professional setting. Critical thinking, analysis, investigation, and problem-solving skills with a disciplined, organized work style to assess claim details, prioritize caseloads, and develop appropriate next steps. Strong interpersonal, written, and verbal communication skills paired with a customer-focused, proactive, and collaborative approach to working with claimants, partners, and internal stakeholders. ### Preferred Qualifications Bachelor’s degree Experience in disability claims The expected salary range for this position is $41,600 - $60,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Pay: $41,600 - $60,500[Apply on MetLife’s careers site →](https://www.metlifecareers.com/en_US/ml/JobDetail/Long-Term-Disability-Claims-Specialist-I-12-14-26/20981) ## More jobs at MetLife ### [18946_オフィスマネージャー エイジェンシーオフィスコントロール（GG11～12）](https://jobs.opennash.com/companies/metlife/jobs/9548f21a99d437ce5d73/) ### [19064_ASR/代理店コンサルティング ※計13HC→残10HC](https://jobs.opennash.com/companies/metlife/jobs/b56da3a92c77edff8bbe/) ### [19545_アカウントマネージャー_営業開発統括部営業開発部（GG9～11/Japan）](https://jobs.opennash.com/companies/metlife/jobs/afdd748ebdc9bd579fd6/) ### [20146_金融法人部門 ホールセラー](https://jobs.opennash.com/companies/metlife/jobs/d3f3cc017257c672894b/) ### [AI Solutions Lead](https://jobs.opennash.com/companies/metlife/jobs/cf1ab51f3fee26e39f3a/) ## Similar jobs at other companies ### [Manager, Long-Term Pricing and Structuring](https://jobs.opennash.com/companies/totalenergies/jobs/c4a67eb2682372f6e03f/) TotalEnergies ### [boutique assistant long term temporary assignment aventura](https://jobs.opennash.com/companies/richemont/jobs/667d55ca78180e9cb189/) Richemont ### [boutique assistant long term temporary assignment bellagio](https://jobs.opennash.com/companies/richemont/jobs/f66e98dc8ba41ebbb842/) Richemont ### [Manager, Assets & Long-Term Contracts Energy Management](https://jobs.opennash.com/companies/totalenergies/jobs/2a2aeb71eda7e127809a/) TotalEnergies ### [MDS Coordinator - Long Term Care - Day Shift](https://jobs.opennash.com/companies/munson-healthcare/jobs/fad5bf8605a241f8c82f/) Munson Healthcare OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)