[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Meta Platforms · Singapore # Business Support Engineer AdTech Singapore Operations Listed on Meta Platforms’s official careers site. Listed as of November 1, 2026. Check that it is still open and apply there. [Apply on Meta Platforms’s careers site →](https://www.metacareers.com/jobs/1787860132469542/) [OpenNash Jobs](https://jobs.opennash.com/) / [Meta Platforms](https://jobs.opennash.com/companies/meta-platforms/) / Business Support Engineer AdTech ## Job description We are looking for an engineer to play a key role in providing technical, engineering support to Meta’s Advertising partners, Customers and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers who are expert in Meta’s AdTech to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments. As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta’s Ads Products but also have the opportunity to work cross-functionally in several of our key business areas across Business Messaging, Telecommunications and combine your experience with customer service skills and a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing and maintaining integrations with third-party services, who help foster developer/business relationships, who demonstrate critical thinking and blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer, you will understand industry trends, partner solutions and integrations, and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta’s Business Products into their offering. ## Responsibilities - Provide proactive and reactive engineering support for partners, independently managing complex outages to ensure high partner satisfaction - Troubleshoot large-scale distributed systems and partner integrations, maintaining high code quality and operational standards Leverage AI tools to accelerate troubleshooting, automate repetitive tasks, and scale your impact with an 'AI native' mindset - Develop performance monitoring systems for partner integrations to ensure high availability; leverage metrics to proactively identify issues and drive improvements across teams Provide 24/7 on-call support coverage via a rotation schedule - Collaborate with Platform and Infrastructure teams to investigate issues, align on fixes, and drive continuous product improvements - Create clear documentation, specs, guides, and presentations to communicate complex AI concepts to diverse audiences, scaling the team's knowledge internally and externally - Drive end-to-end execution, using sound judgment to manage stakeholder expectations and ensuring clear alignment - Develop and share AI/ML expertise, actively coach and mentor other engineers on technical troubleshooting and project execution Proactively and independently analyze information to identify specific trends/opportunities, recommend appropriate and relevant tactical improvements, anticipate future business needs to improve the overall support experience, and share this knowledge across the team ## Qualifications - 3+ years of experience as a software engineer, support engineer, or site reliability engineer - Proven experience as a support engineer, service engineer, or similar role - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience Experience in developing, deploying, and operating software in one or more public cloud infrastructures (Azure, GCP, AWS, etc.) - Proven experience in API development on cloud-based infrastructures - Proficiency in full-stack development with experience in the full web stack, SOAP, and REST API technologies and architectures Experience in communicating with technical and business audiences, and in creating technical documentation Experience working with IT infrastructures and network protocols across multiple layers, including familiarity with data exchange formats and protocols Experience in assessing, analyzing, and resolving operational issues using data Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure) Experience with Open - Source cloud stacks like Kubernetes, Kubeflow, Docker containers Experience transforming data, model selection/training/optimization, and deployment at scale Hands-on experience working with large language models and AI agents Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) - Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies - Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience working in engineering environments with geographically distributed, cross-cultural teams and international stakeholders Experience in partner-facing or customer-centric engineering roles ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 1, 2026 - Listed for: 7 days - Location: Singapore[Apply on Meta Platforms’s careers site →](https://www.metacareers.com/jobs/1787860132469542/) ## Hiring at Meta Platforms - Open jobs: 1,310 - New in the last 7 days: After two weekly collections - Tracked since: Jul 11, 2026 [All Meta Platforms jobs](https://jobs.opennash.com/companies/meta-platforms/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Meta Platforms ### [Partner Engineer](https://jobs.opennash.com/companies/meta-platforms/jobs/4b3e726245a0f37834b4/) Singapore ### [AI Data Center Development Manager](https://jobs.opennash.com/companies/meta-platforms/jobs/08f3c615b73d033ed306/) Singapore ### [Account Manager, Mid-Market (Hong Kong and Taiwan), SMB Group](https://jobs.opennash.com/companies/meta-platforms/jobs/f8094042f36b7747cdc3/) Singapore ### [Associate General Counsel, Infrastructure & Telecom](https://jobs.opennash.com/companies/meta-platforms/jobs/02be0ae0ea568c11d383/) Singapore ## Similar jobs at other companies ### [Software Engineering Intern (Overseas AdTech Data Systems) 108000](https://jobs.opennash.com/companies/tencent-holdings/jobs/72b4166ef2110e7365c5/) Tencent Holdings · Singapore ### [Senior AdTech Account Executive, AdTech Sales, Amazon Ads](https://jobs.opennash.com/companies/amazon/jobs/49c9350d2badabd5f8a1/) Amazon · GB, London ### [Business Support Executive](https://jobs.opennash.com/companies/gsk/jobs/a248e2c972aaa519eb78/) GSK · Auckland, New Zealand ### [Intermediate Business Application Support Analyst](https://jobs.opennash.com/companies/aegon/jobs/f25b8138bde8aabfcd9d/) Aegon ### [Senior Software Engineer (AdTech)](https://jobs.opennash.com/companies/capgemini/jobs/4ba319b0e4fe626375c4/) Capgemini · Budapest OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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