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Merck KGaA, Darmstadt, Germany and its affiliates · Shanghai, China

# 现场服务工程师

Shanghai, China Full-time Operations 

Listed on Merck KGaA, Darmstadt, Germany and its affiliates’s official careers site. Posted September 15, 2026. Check that it is still open and apply there.
[Apply on Merck KGaA, Darmstadt, Germany and its affiliates’s careers site →](https://careers.merckgroup.com/global/en/job/MQAMKDGLOBAL303748EXTERNALENGLOBAL/job)

[OpenNash Jobs](https://jobs.opennash.com/) / [Merck KGaA, Darmstadt, Germany and its affiliates](https://jobs.opennash.com/companies/merck-kgaa-germany/) / 现场服务工程师

## Job description

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency.

Together, we push the boundaries of science to make more possible for our customers.

### Location

Hefei / Anhui ​ Responsibilities and duties: ​ Job Description ​ Metrology tools installation and Support equipment, hardware and applications qualifications/troubleshooting during installation ​ Support equipment warranty and post warranty support at customers' sites Manage customers relationships and escalations Promote Unity service options and CIPs supporting sales Customer training; Tool upgrade; Lead meeting for technical discussion; Hold weekly or monthly customer meeting etc.

### Account management & Tools situation update ​ Prerequisites

​ Good attitude in working and good team-work ability Some experience in maintaining and supporting semiconductor equipment preferred ​ ​ Willingness to travel Languages (both written and spoken): Chinese and English What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology.

We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

## Responsibilities

metrology tools installation, support equipment qualification, customer relationship management, semiconductor equipment support, troubleshooting support equipment, warranty management, technical training delivery, account management, chinese (language proficiency), english (language proficiency), meeting facilitation, tool upgrade management, customer escalation management, Resources Specialist, Special Education - Resources Teacher PK, Volunteer & Project Lead, Low Voltage Cable Technician, Special Education Classroom Teacher, Elementary Teacher, Placement Coordinator, IT Support Generalist, Technology Coordinator, Staffing Specialist

## At a glance
- Posted by the employer: Sep 15, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 34 days
- Location: Shanghai, China
- Employment type: Full-time[Apply on Merck KGaA, Darmstadt, Germany and its affiliates’s careers site →](https://careers.merckgroup.com/global/en/job/MQAMKDGLOBAL303748EXTERNALENGLOBAL/job)

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