[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Merck KGaA, Darmstadt, Germany and its affiliates jobs](https://jobs.opennash.com/companies/merck-kgaa-germany/) · [Search jobs](/search/) Merck KGaA, Darmstadt, Germany and its affiliates · Shanghai, China # 业务分析师-IT-上海 Shanghai, China Full-time IT & Infrastructure Listed on Merck KGaA, Darmstadt, Germany and its affiliates’s official careers site. Posted August 15, 2026. Check that it is still open and apply there. [Apply on Merck KGaA, Darmstadt, Germany and its affiliates’s careers site →](https://careers.merckgroup.com/global/en/job/MQAMKDGLOBAL302252EXTERNALENGLOBAL/IT) [OpenNash Jobs](https://jobs.opennash.com/) / [Merck KGaA, Darmstadt, Germany and its affiliates](https://jobs.opennash.com/companies/merck-kgaa-germany/) / 业务分析师-IT-上海 ## Job description Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. APAC Business Domain Solution team is looking for an experienced Business Analyst to be based in our Shanghai Office, China. In this role, you will act as a key bridge between our business stakeholders and the IT delivery team, including external vendors. You will be responsible for translating complex business requirements into effective technical solutions, managing system implementation projects, and ensuring successful delivery across our diverse business units, including Life Sciences, Electronics, and Healthcare. You should be a proactive communicator with a strong understanding of enterprise architecture, data & AI, system integration, the WeChat/WeCom ecosystem, and China-specific technology stacks, particularly within the Sales & Marketing domain. ### Key Responsibilities Requirement Elicitation & Analysis: Collaborate closely with Sales & Marketing business units to identify pain points, gather requirements, and translate them into clear functional specifications and IT solutions. ### Project Management & Delivery Lead the full lifecycle of IT system implementation projects, ensuring delivery is on time, within scope, and meets quality standards. ### Solution Design Design end-to-end solutions that integrate with the existing enterprise architecture, specifically focusing on the WeChat ecosystem (Official Accounts, Mini Programs) and internal enterprise applications. ### Data & AI Integration Work with data architects and developers to implement data-driven solutions. Utilize your understanding of Data and AI to propose innovative features (e.g., customer insights, automation) that add value to the business. ### Stakeholder Management Serve as the primary point of contact between business users and technical teams, managing expectations and facilitating smooth communication in a multi-cultural environment (German HQ context). ### Testing & Rollout Oversee User Acceptance Testing (UAT), manage change management activities, and support the rollout of new systems. ### Requirements - Proven experience as a Business Analyst or IT Project Manager, with a focus on system implementation and project delivery. ### Strong background in System Implementation Experience in managing the delivery of IT projects from requirement gathering to go-live. Actively service delivery and trouble shooting skills, fast learning is MUST Enterprise Application Expertise: Deep understanding of enterprise application architecture and how different systems (e.g., WeChat ecosystem, CRM, ERP) integrate with backend systems. ### Data & AI Literacy Good understanding of data structures, analytics, and AI capabilities (LLMs, RAG) to effectively communicate with technical teams and propose solutions. ### Communication Skills Excellent verbal and written communication skills in both English and Chinese. Ability to explain technical concepts to non-technical business stakeholders clearly. ### Teamwork Solid team player with excellent interpersonal and communication skills with internal and external team Methodology: Familiarity with Agile/Scrum methodologies and experience using tools like JIRA/Confluence. Experience within the profession, 6+ years Education Minimum Requirement: B.S. degree is required. Engineering, Information Management/Compute Science or related area is preferred. ### Desired Experience & Skills (Plus) Experience working in an MNC or international matrix organization. Hands-on experience with Low-code/No-code platforms or AI Agent configuration (e.g., Dify, Coze). Familiarity with the WeChat ecosystem (Mini Programs, Enterprise WeChat) is a strong plus. Knowledge of CRM systems (e.g., Salesforce, Veeva and etc), Marketing Automation tools, or other China-specific technology stacks Understanding of Enterprise Architecture patterns and API integration concepts. Strong problem-solving skills with a customer-centric mindset. Ability to travel occasionally if project needs arise (though based in Shanghai). ### Location and Travel Preferred base location is Shanghai. ### Travel is not expected What we offer We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity! ## Responsibilities business analysis, system implementation, enterprise application architecture, wechat ecosystem, data structures, data analytics, requirements gathering, solution design, change management, jira, confluence, agile, stakeholder management, english communication, chinese communication, crm systems, salesforce, veeva, marketing automation tools, api integration, low-code platforms, no-code platforms, problem solving, teamwork, User Support, Lead Information Technology Support, Application Support, Developer - Technical Support, Intermediate Application Support, Senior Technical Support Resolver - Technical Support, Information Technology Support, Desktop Support I, Technical Support Analyst II, Help Desk Support ## At a glance - Posted by the employer: Aug 15, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 65 days - Location: Shanghai, China - Employment type: Full-time[Apply on Merck KGaA, Darmstadt, Germany and its affiliates’s careers site →](https://careers.merckgroup.com/global/en/job/MQAMKDGLOBAL302252EXTERNALENGLOBAL/IT) ## More jobs at Merck KGaA, Darmstadt, Germany and its affiliates ### [高级云工程师-上海](https://jobs.opennash.com/companies/merck-kgaa-germany/jobs/53d5d02b4fd14eeffd2e/) Shanghai, China ### [(高级)产品经理](https://jobs.opennash.com/companies/merck-kgaa-germany/jobs/2267c5584aebc1432472/) Shanghai, China ### [Enablement Lead - Data & AI Solution Enablement](https://jobs.opennash.com/companies/merck-kgaa-germany/jobs/85e4e47631d9f14159b6/) Shanghai, China ### [Head of Customer Application Process Solutions China](https://jobs.opennash.com/companies/merck-kgaa-germany/jobs/7d6dfa15bc57f0697a3d/) Shanghai, China ### [Product Engineer](https://jobs.opennash.com/companies/merck-kgaa-germany/jobs/d2a907e4cb2ac71b0f91/) Shanghai, China ## Similar jobs at other companies ### [海康睿影-业务分析师-杭州](https://jobs.opennash.com/companies/hikvision/jobs/b98353b6e4bd40389a6c/) Hikvision · 浙江省杭州市 ### [职能部门-业务分析师（SD）- 杭州](https://jobs.opennash.com/companies/hikvision/jobs/f437bd96ab10f23cadd2/) Hikvision · 浙江省杭州市 OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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