[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Mercedes-Benz Group jobs](https://jobs.opennash.com/companies/mercedes-benz-group/) · [Search jobs](/search/) Mercedes-Benz Group # Deputy General Manager Global Logistics And Customer Business 210111 Mer0004126 Director Supply Chain & Logistics Listed on Mercedes-Benz Group’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Mercedes-Benz Group’s careers site →](https://jobs.mercedes-benz.com/en/deputy-general-manager-global-logistics-and-customer-business-210111-mer0004126) [OpenNash Jobs](https://jobs.opennash.com/) / [Mercedes-Benz Group](https://jobs.opennash.com/companies/mercedes-benz-group/) / Deputy General Manager Global Logistics And Customer Business 210111 Mer0004126 ## Job description Tasks Introduction MBRDI is the largest engineering and digital hub for Mercedes-Benz outside headquarters, driving innovation across product development, operations, and customer experience. Within this ecosystem, GCSP (Global Customer Service & Parts) plays a critical role in ensuring seamless Retail Operations, Technical Aftersales, Customer Care, Parts Logistics, Supply Chain Management, Customer Service Business, Data & AI which directly ensures customer satisfaction, customer experience and brand promise. This position focuses on end-to-end aftersales supply chain management, covering Inbound, Outbound, Warehouse and Transport Management, Claims & Returns, Demand planning and Master Data Management across global logistics centers. This position also focuses on Customer Business in terms of Product Management and ensuring parts availability after End of Production (EOP) ### Responsibilities As Deputy General Manager – Global Logistics and Customer Business (GCSP@MBRDI), you will lead a team of professionals across logistics and customer business functions. You will be responsible for: Driving transformation for Global Logistics business covering Inbound, Outbound, Warehouse and Transport Management, Claims & Returns, Demand planning and Master Data Management · Driving ownership with respect to Customer Business in terms of Product Management and end-to-end spare parts availability strategy, ensuring optimal service levels, reduced lead times, and cost efficiency Collaborating with various GCSP teams, regional logistics centers and hubs, market organizations to align strategies and execution Executing the future roadmap for Global Logistics and Customer Business, including - Process Redesign, Automation, AI-driven efficiency measures and smart solutions Leading a large, high-performing team (70+ professionals) across various business domains Ensuring delivery excellence across initiatives from concept phase to global rollout and lifecycle support Supporting global programs and cross-functional initiatives in line with organizational priorities Objectives of the Role - Strengthen global delivery and end-to-end responsibilities in the field of Logistics and Customer Business within GCSP Drive business objectives through strong stakeholder engagement across global markets and hubs - Establish a future-ready, digital-first strategy aligned with organizational vision - Ensure strong process governance, service delivery, and operational excellence - Build and nurture a high-performance leadership team and talent pipeline - Drive continuous improvement, innovation, and cost optimization Skill / Specific Knowledge - Strong expertise in After Sales domain especially in Logistics and Customer Business area within Automotive OEM environment Deep understanding of: Warehouse and transport management systems Global spare parts distribution networks Inventory optimization and technology-based forecasting Product Management and parts availability Exposure to digital technologies, including: AI/ML based demand forecasting Supply chain control towers and real-time visibility Warehouse automation and smart logistics - Proven experience in: Leading large teams and building leadership layers Stakeholder management across global and cross-cultural environments Driving transformation and change initiatives - Strong communication, influencing, and executive presentation skills International collaboration experience Qualifications Qualifications Education: Bachelor’s / Master’s in Engineering / Supply Chain Management / Industrial Engineering / Operations Experience: 15–20 years of relevant experience in Logistics / Spare Parts Management - Proven track record in leading large teams and driving global transformation initiatives ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days[Apply on Mercedes-Benz Group’s careers site →](https://jobs.mercedes-benz.com/en/deputy-general-manager-global-logistics-and-customer-business-210111-mer0004126) ## More jobs at Mercedes-Benz Group ### [Assistant Manager: Semiconductor Capacity And Supply Chain 235853 Mer00047Rc](https://jobs.opennash.com/companies/mercedes-benz-group/jobs/030723c873c6da37cafb/) ### [Ausbildung Zum Kfz Mechatroniker (Wmd) System Und Hochvolttechnik Fur Transporter And Nutzfahrzeuge Mercedes Benz Ag Niederlassung Rhein Ruhr Ausbildungsbeginn 16.08.2027 220458 Mer00043R1](https://jobs.opennash.com/companies/mercedes-benz-group/jobs/d94fc603089e9658bb49/) ### [Ausbildung Zur Fachkraft Fur Lagerlogistik (Wmd) Mercedes Benz Ag Global Logistics Center Germersheim Ausbildungsbeginn 16.08.2027 217026 Mer00042W9](https://jobs.opennash.com/companies/mercedes-benz-group/jobs/7ba7d0e5d135dbd7937e/) ### [Driver Assistance Projects 62062 Mer00029Xa](https://jobs.opennash.com/companies/mercedes-benz-group/jobs/99b09468ebdd73959e20/) ### [Early Phase Development Supply Chain 230019 Mer00045Qi](https://jobs.opennash.com/companies/mercedes-benz-group/jobs/fa5e3a4ace8ff3f56089/) ## Similar jobs at other companies ### [deputy boutique manager](https://jobs.opennash.com/companies/richemont/jobs/a62de460506fd635b42c/) Richemont ### [USVI Deputy Terminal Manager](https://jobs.opennash.com/companies/totalenergies/jobs/71b36a1e664b53cb5aa4/) TotalEnergies ### [Global Logistics Procurement Intern](https://jobs.opennash.com/companies/lenovo-group/jobs/b0d74f4755ed0c5f9dc9/) Lenovo Group · Mexico, Nuevo León, Monterrey ### [Global logistics packaging engineer](https://jobs.opennash.com/companies/lenovo-group/jobs/f945b84a8021bfb1350b/) Lenovo Group · China, Guangdong, 深圳（Shenzhen） OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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