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Meituan · 圣保罗

# 履约产品运营专家 Product Operation Expert

圣保罗 

Listed on Meituan ’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Meituan ’s careers site →](https://zhaopin.meituan.com/web/position/detail?highlightType=social&jobUnionId=4421580837)

[OpenNash Jobs](https://jobs.opennash.com/) / [Meituan ](https://jobs.opennash.com/companies/meituan/) / 履约产品运营专家 Product Operation Expert

## Job description

1）为履约体验目标负责（包括准时率、配送时效、订单完成率、配送原因客诉率等），设计履约体验监控体系，建设体验诊断能力，基于诊断结果设计改进策略并推动落地。 2）为履约运力数量和质量负责，结合业务发展需求设计不同阶段所需运力模式，制定运力增长&留存策略，设计运力管控规则，协同各相关方推动方案落地，构建运力壁垒； 3）为履约成本负责，在体验约束下结合运力模式利用调度、定价、ETA等策略协同，提升配送人效、优化履约成本。 4）支撑策略落地的相关运营动作，如市场调研、一线交互、信息对接等

### Fulfillment Experience
- Take ownership of fulfillment experience goals (including On-Time Delivery rate, delivery speed, etc.). Design the fulfillment experience monitoring system, build diagnostic capabilities, and design and implement improvement strategies based on diagnostic results.

### Capacity Strategy
- Responsible for the quantity and quality of fulfillment capacity.

Design capacity models tailored to different stages of business development; formulate strategies for capacity acquisition (growth) and retention; design capacity management rules; and collaborate with stakeholders to drive implementation, building a competitive barrier in delivery capacity.

### Cost Optimization
- Responsible for fulfillment costs. While maintaining experience standards, leverage strategies such as dispatching, pricing, and ETA in coordination with capacity models to improve delivery efficiency and optimize overall fulfillment costs.

### Operational Support
- Support operational actions required for strategy implementation, including market research, frontline interaction, and information alignment.

### Education
- Bachelor’s degree or above.
- Experience in internet platform operations, strategy analysis, or the logistics/delivery industry.
- Experience in strategy operations or capacity management within O2O, On-demand Delivery, E-commerce Logistics, or Ride-hailing platforms is preferred.

### Data-Driven
- Excellent data analysis skills and sensitivity. Proficient in SQL and etc, with the ability to discover problems and validate strategies through data.

### Logical & Systems Thinking
- Clear logical thinking and systematic thinking capabilities.
- Able to deconstruct complex business problems and design actionable solutions.

### Project Management & Collaboration
- Outstanding cross-departmental communication and collaboration skills. Able to effectively drive Product, Tech, and Marketing resources to achieve project goals.

### Ownership & Resilience
- Strong sense of ownership for business results. Possess strong self-drive and the ability to solve problems in a fast-paced, uncertain environment. -Your Career Growth Engine -Direct contribution to market expansion in LATAM

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: 圣保罗[Apply on Meituan ’s careers site →](https://zhaopin.meituan.com/web/position/detail?highlightType=social&jobUnionId=4421580837)

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