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Meituan · 北京市 +4 more

# Quality Assurance BP for Brazil

北京市 +4 more Manufacturing & Production 

Listed on Meituan ’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Meituan ’s careers site →](https://zhaopin.meituan.com/web/position/detail?highlightType=social&jobUnionId=4776484793)

[OpenNash Jobs](https://jobs.opennash.com/) / [Meituan ](https://jobs.opennash.com/companies/meituan/) / Quality Assurance BP for Brazil

## Job description

### Quality system tools implementation
- Work with other function team to implement tools in global scale to support quality system to be able to scalable and localize such as transaction monitoring tool, coaching tool, DSAT analysis etc…

### Regulation on transaction monitoring
- Maintain quality standard to ensure the ability to drive for customer experience and business adherence and develop corresponding policy to ensure the effectiveness.

### Close with business and drive the change
- Understand the overall service operation performance status combine opportunity in customer journey to identify key area and drive the change to enhance customer experience with targeted quality audit approach.

### Stay connected with regional team
- Work close with regional team and provide quality intelligence from global perspective.
- Proven experience (at least 3+ years) in quality manager or senior quality assurance role, preferably within a contact center environment.
- Fluency in both Portuguese & English.
- Strong understanding of quality assurance methodologies and best practices in Customer Service.
- Experience of work with cross function team and projects.
- Excellent communication and interpersonal skills for delivering constructive feedback.
- Ability to work independently and collaboratively in a fast-paced environment.
- A genuine passion for delivering exceptional customer experience.

Join us in shaping the future of Keeta's offshore strategic initiatives! As a key player, you will have the unique opportunity to contribute to the foundational blueprint of our operations while exploring innovative directions for business development. Collaborate alongside top-tier professionals from around the globe, working together to create impactful strategies that will define our success in new markets. Your insights and expertise will be instrumental in designing a roadmap that not only meets our goals but also elevates the customer experience.

We look forward to welcoming you to our team and embarking on this exciting journey together!

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: 北京市 +4 more[Apply on Meituan ’s careers site →](https://zhaopin.meituan.com/web/position/detail?highlightType=social&jobUnionId=4776484793)

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