[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Medtronic jobs](https://jobs.opennash.com/companies/medtronic/) · [Search jobs](/search/) Medtronic # Associate HR Shared Services Specialist Taguig City, National Capital Region, Philippines Full-time HR & Recruiting Listed on Medtronic’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Medtronic’s careers site →](https://medtronic.wd1.myworkdayjobs.com/MedtronicCareers/job/Taguig-City-National-Capital-Region-Philippines/Associate-HR-Shared-Services-Specialist_R78641) [OpenNash Jobs](https://jobs.opennash.com/) / [Medtronic](https://jobs.opennash.com/companies/medtronic/) / Associate HR Shared Services Specialist ## Job description Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The AskHR APAC HR Shared Services team delivers scalable, employee-focused HR operations and services across the region. Within this function, the Quality & Analytics role serves as a key driver of operational excellence, combining quality governance, workforce analytics, and business insights to improve service delivery, support decision-making, and enhance the employee experience. This role partners with AskHR Leadership team, Process Experts, Process Coordinators to identify opportunities, mitigate risks, and drive continuous improvement. ### Location Taguig, Philippines Work Style: Flexible Travel: N/A The Quality & Analytics Associate Specialist supports operational performance through a balanced focus on quality assurance and workforce analytics. This role conducts quality audits, analyzes operational and workforce data, develops reporting and dashboards, and provides actionable insights that improve service delivery, operational efficiency, and employee experience. The position works closely with operational leaders to drive data-informed decisions, identify improvement opportunities, and support governance and continuous improvement initiatives. ### Primary Responsibilities Conduct quality audits of HR cases, transactions, and employee interactions to ensure compliance with policies, procedures, and service standards. Analyse quality trends, recurring defects, backlog drivers, and operational performance data to identify risks and improvement opportunities. Develop and maintain dashboards, scorecards, and reports covering service level agreement performance, productivity, quality, volume, aging, and customer experience metrics. Perform root cause analysis and recommend corrective actions that improve service quality, accuracy, and operational efficiency. Provide workforce forecasting, capacity analysis, and performance insights to support resource planning and operational decision-making. Partner with supervisors, process experts, and operational leaders to deliver quality feedback, governance reporting, and business recommendations. Support process improvement projects, process control monitoring, testing activities, and validation of system or process enhancements. Translate complex data into actionable insights and presentations for leadership reviews and stakeholder discussions. ### Required Qualifications Bachelor's degree and 3+ years of experience in Human Resources Shared Services, Operations Analytics, Quality Assurance, or related operational functions. Experience developing operational reports, dashboards, and analytics using Microsoft Excel and reporting tools such as Power BI, Tableau, or Power Query. Experience analysing operational performance data, service metrics, workforce trends, and business outcomes. Experience conducting audits, quality reviews, process assessments, or root cause analysis activities. Experience presenting data insights and recommendations to business or operational stakeholders. ### Preferred Qualifications Experience with ServiceNow, Workday, or other Human Resources case management and Human Resources Information Systems platforms. Experience supporting workforce planning, forecasting, and capacity management activities. Experience within Human Resources operations, shared services, or employee services environments. Experience supporting continuous improvement, governance, or operational excellence initiatives. Experience analysing customer or employee feedback data to drive service improvements. Physical ### Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. ### Please keep the following in mind Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 2, 2026 - Listed for: 6 days - Location: Taguig City, National Capital Region, Philippines - Employment type: Full-time[Apply on Medtronic’s careers site →](https://medtronic.wd1.myworkdayjobs.com/MedtronicCareers/job/Taguig-City-National-Capital-Region-Philippines/Associate-HR-Shared-Services-Specialist_R78641) ## Hiring at Medtronic - Open jobs: 1,002 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Medtronic jobs](https://jobs.opennash.com/companies/medtronic/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Medtronic ### [Associate Payroll Analyst](https://jobs.opennash.com/companies/medtronic/jobs/85534b9cf5d6ee2d0a81/) Taguig City, National Capital Region, Philippines ### [HR Support III (Mid-shift)](https://jobs.opennash.com/companies/medtronic/jobs/829cc1e50d73ad8dae8d/) Taguig City, National Capital Region, Philippines ### [Associate Credit Services Representative- Market (Mid-Shift)](https://jobs.opennash.com/companies/medtronic/jobs/34f49c0f01f320d605e2/) Taguig City, National Capital Region, Philippines ### [Associate Quality Systems Specialist](https://jobs.opennash.com/companies/medtronic/jobs/611dc5d4c7e42366ca7f/) Taguig City, National Capital Region, Philippines ### [Associate Regulatory Affairs Specialist](https://jobs.opennash.com/companies/medtronic/jobs/f1ecfb5841dd9619c761/) Taguig City, National Capital Region, Philippines ## Similar jobs at other companies ### [RPMG: Strategy - Shared Services](https://jobs.opennash.com/companies/axis-bank/jobs/dd8a2f826d1bb21e4a1b/) Axis Bank · Mumbai ### [Contact Center Shared Services Representative](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0f72d4944b82ef25a3ee/) HSBC Holdings · Bangalore, Karnataka, India ### [Assistant Manager - Financial Accounting (Shared Services)](https://jobs.opennash.com/companies/nestle/jobs/855da1fe09eebd245017/) Nestlé · Colombo, LK ### [Director of Accounting Operations (Shared Services / Accounting Operations Center)](https://jobs.opennash.com/companies/lenovo-group/jobs/17464b88b379228ebe5d/) Lenovo Group · Hong Kong OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)