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Mashreq Bank · Pakistan

# Virtual Relationship Manager - NeoBiz (Mashreq Bank Pakistan Limited)

Pakistan On-site Manager or lead 

Listed on Mashreq Bank’s official careers site. Posted April 17, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4601)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Virtual Relationship Manager - NeoBiz (Mashreq Bank Pakistan Limited)

## Job description

### Job Purpose

The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.

### Key Result Areas

Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM’s Lead Management & Drop-off Handling (New Acquisition) Managing NSTP Scenarios Assisted client onboarding Client Servicing & Complaints Handling Cross-Sell (within 3 MOB)

### Knowledge, Skills & Experience
- Strong sales knowledge & market trends/investments/ Financial Market Knowledge.
- Strong Interpersonal skills and cultural sensitivity
- Relationship Management & Networking skills. Extrovert/Amiable personality
- At least 5-7 years’ experience in a similar job.
- Self-Motivated and positive attitude.
- Analytical and numeric skills.
- Problem resolution skills.
- Ability to work under pressure and think on his/er feet.
- Dynamic, result-oriented approach to work.

## At a glance
- Posted by the employer: Apr 17, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 186 days
- Location: Pakistan
- Work arrangement: On-site[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4601)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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