[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Mashreq Bank jobs](https://jobs.opennash.com/companies/mashreq-bank/) · [Search jobs](/search/) Mashreq Bank · United Arab Emirates # Assistant Manager, Retail CIC.Injaz - CM - CRM-Credit Initiation & Compliance.Credit Management United Arab Emirates On-site Manager or lead Finance & Accounting Listed on Mashreq Bank’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7017) [OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Assistant Manager, Retail CIC.Injaz - CM - CRM-Credit Initiation & Compliance.Credit Management ## Job description To manage direct offshore – comprising the e2e onboarding process of retail products ❑ To direct and control Personal Loans and Cards application processing end to end including underwriting, CPV and Disbursal processes by ensuring that the agreed service standards are met. ❑ To review the cases to ensure that all product Parameters and policy criteria are met ❑ Ensure Personal Loans and Cards applications processing are checked and to meet the SLA as per agreed TAT and accuracy ❑ To ensure monthly exception tracking and reporting to relevant stake holders with adherence to escalation process ❑ To ensure that highest possible quality is maintained in e2e onboarding process of retail products by the individuals within the team. ❑ To ensure that all required controls, risk factors and procedures are maintained. ❑ To maintain a positive working relationship with personnel of the other sections/divisions/onshore / offshore teams ❑ MIS management and weekly/monthly reporting to key business stake holders SLA/TAT: Ensure daily SLA achieved by a combination of monitoring and reviewing performance, spot checks and ensuring team discipline. Also ensure that all queries related to routine activities are responded by the concerned units within the time frames pre-specified. Constantly focus on data entry quality/credit policies to increase the approval rate. ### Team Management Efficient and effective handling of team in order to surpass the departmental goals in particular and organizational goal in general. To approve changes to enhance and improve Process. Increase productivity and improve Leaders skills. To review daily rejects/referrals and find ways to improve the reject/referrals thru training and applying continuous learning Credit: Good knowledge of credit policies pertaining to retail products and adherence to the parameters fixed as per country credit risk team. ### Risk Manage risks through exception reporting and reviewing applications processed. Ensure that all procedures laid down in the Operating procedures, PPG are adequately followed. ### Interdependent co-ordination To work closely with the other unit managers of / Business partners, Risk team to enable optimum co-ordination between the functioning of the units as well as enable adequate capacity planning to respond to forthcoming business volumes. ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 6 days - Location: United Arab Emirates - Work arrangement: On-site[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7017) ## More jobs at Mashreq Bank ### [(UAE Nationals Only) -Portfolio & Performance Manager (RBG) -MG Client Coverage - DIC-Retail Banking Group](https://jobs.opennash.com/companies/mashreq-bank/jobs/222ade9acf6d1abf9ea0/) United Arab Emirates ### [(UAE Nationals Only) Client Services Manager- Business Banking - Customer Service & Quality](https://jobs.opennash.com/companies/mashreq-bank/jobs/245efa37fec9918d1b93/) United Arab Emirates ### [(UAE Nationals Only) Counter Services Specialist- Dubai Mall Branch- Retail Banking Group](https://jobs.opennash.com/companies/mashreq-bank/jobs/8935775993f32ac79948/) United Arab Emirates ### [Account Manager, Business Banking - Business Banking](https://jobs.opennash.com/companies/mashreq-bank/jobs/fc6c55683ac3d782052e/) United Arab Emirates ### [Area Sales Manager.Injaz - RBG - Mortgages.Retail Banking Group](https://jobs.opennash.com/companies/mashreq-bank/jobs/d772c2c0433ddadc4972/) United Arab Emirates ## Similar jobs at other companies ### [Customer Service Mitarbeiter (CIC) - Bereich Augenoptik (w/m/d)](https://jobs.opennash.com/companies/essilorluxottica/jobs/d11d15700ef7e135a5b2/) EssilorLuxottica · Trimbach, CH ### [Développeur C#.NET - IBM CIC - H/F](https://jobs.opennash.com/companies/ibm/jobs/f4aebf2c2d13394d215c/) IBM · Lille, FRA ### [Clinical Auditor Principal (RHIA,RHIT,CCS or CIC)- RN Preferred](https://jobs.opennash.com/companies/elevance-health/jobs/b9f8ce43070215e63865/) Elevance Health ### [Retail Assistant](https://jobs.opennash.com/companies/aramark/jobs/cbd1643d427697f6b44d/) Aramark · Ballina, MO, IE ### [Retail Assistant](https://jobs.opennash.com/companies/aramark/jobs/a073c93367ce0e7a653c/) Aramark · Ballymore, WH, IE OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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