[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Mashreq Bank jobs](https://jobs.opennash.com/companies/mashreq-bank/) · [Search jobs](/search/)

Mashreq Bank · Pakistan

# Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

Pakistan Remote Full-time Administrative 

Listed on Mashreq Bank’s official careers site. Posted October 5, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6926)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

## Job description

### Job Purpose

To achieve monthly KPIs assigned To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. To ensure that all telesales activities are directed to meeting sales targets. To ensure assigned card monthly targets are achieved To ensure that there is no miss selling To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns Adherence to discipline and punctuality Constant follow up with the customer.

Attending Daily team huddles & keeps up to team commitments. Monitor personal performance and align strategies to improve sales out comes. Key Result Areas Follow verification policy – adhere to banking policies, procedures and regulatory requirements. Updating all the systems as per the call with the customer. Achieve given targets on monthly basis. Meeting the KPI Targets set in term of card acquisition and EC/BT Contact potential and existing customer via phone to introduce and promote banking products.

Understand the customer needs and recommend suitable banking solutions. Cross-sell and upsell products to maximize revenue opportunities. Processing of the request or offer given to the customer. Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. Maintaining all records of the approval, requests and reports handled. Build and maintain strong relationships with customer. Handle customer inquiries and provide detailed information about product services Address customer concerns and resolve complaints efficiently.

Has strong Sales and customer focus and ability to think creatively and work under pressure. Ensure to meet 100% on control parameters and policy set by the bank audit team. Knowledge, Skills and Experience Excellent people management skills 1-2 years experience in similar work environment. Preferably has a practical marketing background. Excellent presentation skills. Good team player with result driven attitude. Business sensitive.

Has analytical and computer skills. Adaptable and versatile.

## At a glance
- Posted by the employer: Oct 5, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 13, 2026
- Listed for: 8 days
- Location: Pakistan
- Work arrangement: Remote
- Employment type: Full-time[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6926)

## More jobs at Mashreq Bank

### [Assistant Manager - AML Transaction Monitoring](https://jobs.opennash.com/companies/mashreq-bank/jobs/d476e064363e8c739478/)

Pakistan

### [Assistant Manager - Operations & Programs.COE PAK - Central Management.Operations Group-PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/5507d74e64d32a55f664/)

Pakistan

### [Assistant Manager - Tech Risk Management.MGN Pak - GRC TECH - Governance & Controls.MIT - PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/f775cd333c61361e28f7/)

Pakistan

### [Assistant Manager - Technology - Middleware & Platforms (MGN Pak)](https://jobs.opennash.com/companies/mashreq-bank/jobs/1b1c1bc4975212ed0b79/)

Pakistan

### [Assistant Manager - Trade Operations.MGN Pak - Trade Operations-Exports.Operations Group-PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/37499a78bb1cc602695d/)

Pakistan

## Similar jobs at other companies

### [Officer, Balance Sheet Control Analyst 2 - TAGUIG (Hybrid)](https://jobs.opennash.com/companies/citigroup/jobs/1a69190938547fbafad1/)

Citigroup · Taguig Philippines

### [Relationship Officer SAFE Act - C12](https://jobs.opennash.com/companies/citigroup/jobs/a314e76ad2043fa62c93/)

Citigroup 

### [Branch:Branch Relationship Officer](https://jobs.opennash.com/companies/axis-bank/jobs/67b17ec367bfb597f68b/)

Axis Bank · AKLUJ

### [Branch:Branch Relationship Officer](https://jobs.opennash.com/companies/axis-bank/jobs/5d0b4c740c7f73e0e67b/)

Axis Bank · Allahabad

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)