[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Mashreq Bank jobs](https://jobs.opennash.com/companies/mashreq-bank/) · [Search jobs](/search/)

Mashreq Bank · United Arab Emirates

# Officer, Government Relations (UAE National ONLY)

United Arab Emirates On-site Administrative 

Listed on Mashreq Bank’s official careers site. Posted September 2, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6196)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Officer, Government Relations (UAE National ONLY)

## Job description

The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports the Manager and the team in meeting the objectives set by the unit Head by assisting with the execution of approved processes, controls, and requirements related to government and regulatory entities.

The position coordinates with branch managers, unit heads, and internal departments (CIBG, RBG, Operations, and Head Office) to support the resolution of issues raised by government entities, strictly in line with approved procedures, SLAs, and internal policies. Key Result Areas

### Case Processing
- Process and handle UAE Court Orders as per approved procedures.

### Cross-Border Coverage
- Process and handle Qatar Court Orders and LEA requests within defined SLAs.

### Law Enforcement Support
- Handle Police letters and enquiries across all UAE emirates.

### Prosecution & CID
- Handle Public Prosecution and CID correspondence (UAE).

### Inbox Management
- Manage and respond to email enquiries received from government entities or stakeholders.

### Systems Execution
- Process cases through Velocity - MOFT system where applicable.

### Compliance
- Ensure all correspondence complies fully with regulatory instructions and internal policies.

### Timely Closure
- Monitor, coordinate, and follow up on assigned cases to ensure timely closure.

### Service Quality
- Support initiatives that improve operational efficiency and service quality within the unit.

### Internal Coordination
- Follow up on issues with internal stakeholders within Mashreq.

### External Alignment
- Maintain effective coordination

## At a glance
- Posted by the employer: Sep 2, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 48 days
- Location: United Arab Emirates
- Work arrangement: On-site[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6196)

## More jobs at Mashreq Bank

### [(UAE Nationals only) Senior Officer, Employee Experience. PICG- UAE](https://jobs.opennash.com/companies/mashreq-bank/jobs/bfc765821135314d222b/)

United Arab Emirates

### [Admin Assistant, Business Centre Management](https://jobs.opennash.com/companies/mashreq-bank/jobs/74d1102fe7ed2fd941da/)

United Arab Emirates

### [Assistant Manager, RCA & Customer Insights](https://jobs.opennash.com/companies/mashreq-bank/jobs/4b4e8f73b36b78625afc/)

United Arab Emirates

### [Assistant Manager, Payment Operations.Injaz - OPS-CPC-Reconciliation.Operations Group](https://jobs.opennash.com/companies/mashreq-bank/jobs/881445c324e908fda1e7/)

United Arab Emirates

## Similar jobs at other companies

### [Customer Relationship Officer (UAE Nationals)](https://jobs.opennash.com/companies/emirates-nbd/jobs/b487b2a1e7d011b3b195/)

Emirates NBD · United Arab Emirates

### [Government Relations Supervisor](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/76763146745231f6bc33/)

Hilton Worldwide Holdings · Saudi Arabia

### [Cybersecurity Manager Government Relations, Europe](https://jobs.opennash.com/companies/lenovo-group/jobs/6150bd0275264f0c77fb/)

Lenovo Group · Belgium, Brussels-Capital Region, Diegem

### [Manager Government Relations, Europe](https://jobs.opennash.com/companies/lenovo-group/jobs/9a8d96c73d58cdc712f7/)

Lenovo Group · Belgium, Brussels-Capital Region, Diegem

### [Director, International Business Development & Government Relations (UAE)](https://jobs.opennash.com/companies/l3harris-technologies/jobs/3f6473aa21749f1a15d1/)

L3Harris Technologies · Abu Dhabi Emirate, AE

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)