[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Mashreq Bank jobs](https://jobs.opennash.com/companies/mashreq-bank/) · [Search jobs](/search/)

Mashreq Bank · Pakistan

# Senior Associate, Payment Operations.COE Pak - Payments Operations - Investigation.Operations Group-PAKCOE

Pakistan Remote Senior individual contributor Operations 

Listed on Mashreq Bank’s official careers site. Posted September 14, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6667)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Senior Associate, Payment Operations.COE Pak - Payments Operations - Investigation.Operations Group-PAKCOE

## Job description

Processing of investigation query messages such as return of funds, unable to apply, amendment, BCNR, recall of funds, OFAC, FATF. Working knowledge of payment processing both outward and inward. Ensuring response to all queries as per SLA, prioritization of sensitive messages, maintaining close co-ordination with other banks, operations team, business line and customer service desk to facilitate case closure. Analyzing recurrent queries and working with Associate manager to suggest process improvements to reduce repetitive queries.

Manage investigation based on the agreed matrices with business

## At a glance
- Posted by the employer: Sep 14, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 36 days
- Location: Pakistan
- Work arrangement: Remote[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6667)

## More jobs at Mashreq Bank

### [Manager - Cloud Engineer.MGN Pak - MIT/Tech/Cloud.MIT - PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/8fd3637b1f704df95872/)

Pakistan

### [Manger Settlement Card Operations.Card Operations - MBP.Operations Group-MBPKLTD](https://jobs.opennash.com/companies/mashreq-bank/jobs/e57b00e016d01767aac7/)

Pakistan

### [Senior Associate - KYC,CIBG Operations.MGN Pak - OPS - CORP KYC.Operations Group-PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/dd9585ad205d4f6914bf/)

Pakistan

### [Senior Associate - Trade Operations.COE Pak - FTC - Exports.Operations Group-PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/776ca38f05c8cd62e303/)

Pakistan

### [Senior Associate - Trade Operations.Trade Operations.Operations Group-PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/91d0521b1c2820050dfd/)

Pakistan

## Similar jobs at other companies

### [Senior Client Operations Officer, Payment Services M/F](https://jobs.opennash.com/companies/credit-agricole/jobs/34c24ddb5a3bb178761b/)

Credit Agricole · Putrajaya, Malaysia

### [Unit Manager - Wheels - COE/Senior Unit Manager - Wheels - COE](https://jobs.opennash.com/companies/bajaj-finserv/jobs/27daf6e595367806493b/)

Bajaj Finserv · Pune Corporate Office - Weikfield

### [Cluster Manager - B2B & Cards COE/Senior Cluster Manager - B2B & Cards COE](https://jobs.opennash.com/companies/bajaj-finserv/jobs/1ab2048e3f08b8aa2e4f/)

Bajaj Finserv · Pune Corporate Office - HO

### [Officer, Specialist, Cross Border Cash Payment, Corporate Banking, Technology & Operations](https://jobs.opennash.com/companies/dbs/jobs/fb9ca2e19c50725d4aa8/)

DBS · Taipei

### [CBG:COE - Team](https://jobs.opennash.com/companies/axis-bank/jobs/ca470e60ee5bb9d8f4dc/)

Axis Bank · Mumbai

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)