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Mashreq Bank · United Arab Emirates

# (UAE National Only) Senior Personal Banking Advisor.CXC - RBG - DBC RAK Call Center.41.Client Experience and Conduct Group

United Arab Emirates On-site Full-time Senior individual contributor Finance & Accounting 

Listed on Mashreq Bank’s official careers site. Posted October 27, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7105)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / (UAE National Only) Senior Personal Banking Advisor.CXC - RBG - DBC RAK Call Center.41.Client Experience and Conduct Group

## Job description

Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required.

## Responsibilities

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer feedback towards continual product development.

## Qualifications

University Graduate (preferably with some finance / banking or maths component). Bilingual. 1 - 3 years experience Very customer focused Computer literate Excellent communication skills Strong listening skills.

## At a glance
- Posted by the employer: Oct 27, 2026
- First seen by OpenNash: Nov 3, 2026
- Last checked: Nov 3, 2026
- Listed for: 7 days
- Location: United Arab Emirates
- Work arrangement: On-site
- Employment type: Full-time[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7105)

## Hiring at Mashreq Bank
- Open jobs: 535
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 13, 2026

[All Mashreq Bank jobs](https://jobs.opennash.com/companies/mashreq-bank/) · [Weekly hiring report](/reports/hiring/)

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United Arab Emirates

### [(UAE Nationals Only) Client Services Manager- Business Banking - Customer Service & Quality](https://jobs.opennash.com/companies/mashreq-bank/jobs/245efa37fec9918d1b93/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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