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Mashreq Bank · Egypt

# Personal Banking Advisor.Egypt- Sphynx - Customer Experience.Client Experience and Conduct Group

Egypt On-site Finance & Accounting 

Listed on Mashreq Bank’s official careers site. Posted October 21, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7023)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Personal Banking Advisor.Egypt- Sphynx - Customer Experience.Client Experience and Conduct Group

## Job description

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer feedback towards continual product development. Operates in a Call Centre environment where the interface with customers is over the telephone.

Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center. Mostly related to explaining procedures or providing information regarding retail banking products. Also involves root cause analysis and reversals of charges and fees when necessary.

## At a glance
- Posted by the employer: Oct 21, 2026
- First seen by OpenNash: Oct 27, 2026
- Last checked: Nov 3, 2026
- Listed for: 13 days
- Location: Egypt
- Work arrangement: On-site[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7023)

## Hiring at Mashreq Bank
- Open jobs: 535
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 13, 2026

[All Mashreq Bank jobs](https://jobs.opennash.com/companies/mashreq-bank/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Mashreq Bank

### [Ass. Manager, Mobile Banking Products & Delivery.Egypt- Digital Banking & Innovation.Retail Banking](https://jobs.opennash.com/companies/mashreq-bank/jobs/81a67d5b5e47f6872372/)

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### [Assistant Manager, Collections.Retail Collections Egypt.Credit Management Group](https://jobs.opennash.com/companies/mashreq-bank/jobs/0cf7fd436fc7d2c9a214/)

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### [Associate - Retail Operations.MGN Egypt - Retail Banking Ops - CCAM.Operations-MEGPCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/d9a8ea033c6b55fb8804/)

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### [Associate Trade Finance](https://jobs.opennash.com/companies/mashreq-bank/jobs/35ea1e240b41e45d2b23/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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