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Mashreq Bank · United Arab Emirates

# Business Development Officer.Injaz - DBC - PL Retention.Retail Banking group

United Arab Emirates On-site Full-time Finance & Accounting 

Listed on Mashreq Bank’s official careers site. Posted October 14, 2026. Check that it is still open and apply there.
[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6871)

[OpenNash Jobs](https://jobs.opennash.com/) / [Mashreq Bank](https://jobs.opennash.com/companies/mashreq-bank/) / Business Development Officer.Injaz - DBC - PL Retention.Retail Banking group

## Job description

The Personal Loan Retention Officer is responsible for managing customer retention activities for Personal Loans and Finance products, handling Liability Letter (LL) requests, Fresh and Top-Up loan opportunities, and facilitating loan rescheduling and restructuring solutions. The role focuses on retaining existing customers, providing suitable financial solutions, ensuring timely processing of requests, and maintaining adherence to internal policies, regulatory requirements, and service turnaround times.

### Knowledge, Skills and Experience
- Customer Retention & Relationship Management. University Graduate/Diploma. Min 2 Year banking experience
- Sales & Negotiation Skills
- Credit & Product Knowledge
- Problem Solving & Decision Making
- Attention to Detail
- Regulatory & Compliance Awareness
- Communication & Stakeholder Management
- Time Management & Prioritization
- Documentation & Process Control
- Customer Experience Focus

## At a glance
- Posted by the employer: Oct 14, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 6 days
- Location: United Arab Emirates
- Work arrangement: On-site
- Employment type: Full-time[Apply on Mashreq Bank’s careers site →](https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6871)

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### [(UAE Nationals Only) Client Services Manager- Business Banking - Customer Service & Quality](https://jobs.opennash.com/companies/mashreq-bank/jobs/245efa37fec9918d1b93/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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