[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Marsh jobs](https://jobs.opennash.com/companies/marsh/) · [Search jobs](/search/) Marsh # Client Service Specialist (Field) Customer Support Listed on Marsh’s official careers site. Posted September 19, 2026. Check that it is still open and apply there. [Apply on Marsh’s careers site →](https://mmc.wd1.myworkdayjobs.com/MMC/job/Houston---10100-Katy/Client-Service-Specialist--Field-_R_366225) [OpenNash Jobs](https://jobs.opennash.com/) / [Marsh](https://jobs.opennash.com/companies/marsh/) / Client Service Specialist (Field) ## Job description ### Company Marsh McLennan Agency Description: Job Title: Client Service Specialist (Field) Reports to: Client Service Manager ### Job Summary Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams. ### Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Process new and renewal business within timelines and quality standards, including updating and maintaining information in the client management system. Escalate issues of increased complexity, according to department standards, to the applicable internal contact. Provide clients with timely information including plan information, rates, contributions, and carrier contacts. Set up policy notebooks for delivery to client; assemble proposals and other presentations for client and prospect meetings. Address and resolve client questions and issues. Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons, and demonstrates creativity in presentation style. Support service and production team in reaching overall agency revenue and retention goals. Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards. Assist with all aspects of marketing, as needed. Take report and monitor claims (if applicable). Document member and client communications in the client management services tool according to department standards. Prepare presentations, spreadsheets, direct bill, accounting discrepancies and other communications based on the needs of the internal team and clients. Assist clients with claims resolution. Participate in company sponsored seminars, training workshops and webinars to enhance industry knowledge and education. Other duties and responsibilities assigned by management. ### Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business High school diploma or equivalent - Demonstrated proficiency in computer applications such as Microsoft Office Suite - Demonstrate strong organizational and project skills - Strong communication and interpersonal skills (written and verbal) - Act with responsiveness, urgency and professionalism in all matters - Prioritize work to achieve timely completion of the most critical and sensitive activities - Respond quickly to client requests and work to provide appropriate information We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: [http://marshmma.com/careers](http://marshmma.com/careers). ## At a glance - Posted by the employer: Sep 19, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 29 days[Apply on Marsh’s careers site →](https://mmc.wd1.myworkdayjobs.com/MMC/job/Houston---10100-Katy/Client-Service-Specialist--Field-_R_366225) ## More jobs at Marsh ### [Account Executive – Client Services](https://jobs.opennash.com/companies/marsh/jobs/b0b79c021183ef9b736c/) ### [Account Manager, Private Client Services](https://jobs.opennash.com/companies/marsh/jobs/2cdc30b0ace4e82880cd/) Portland - Congress ### [Associate I - Advisory -Client & Customer Services](https://jobs.opennash.com/companies/marsh/jobs/b1acd5738c56a492ceb4/) Bangkok - PARQ ### [Business Insurance Client Service Manager](https://jobs.opennash.com/companies/marsh/jobs/03b39a2b8bcac1364e77/) ### [Business Insurance Client Service Manager](https://jobs.opennash.com/companies/marsh/jobs/a405bff7909c1d5ebf20/) Pensacola - Garden +1 more ## Similar jobs at other companies ### [SBS Client Service Midwest Client Service Representative I](https://jobs.opennash.com/companies/automatic-data-processing/jobs/e603513907bd04744a08/) Automatic Data Processing · Makati City, Metro Manila, Philippines ### [polisseur service client](https://jobs.opennash.com/companies/richemont/jobs/3033dc33ca7ae71f940f/) Richemont ### [client service associate](https://jobs.opennash.com/companies/richemont/jobs/aa6af8f855faf9dc29b3/) Richemont ### [Client Service Administrator](https://jobs.opennash.com/companies/thrivent-financial/jobs/49a9acd2bdca7dadf7cd/) Thrivent Financial · Berlin, CT ### [Client Service Administrator](https://jobs.opennash.com/companies/thrivent-financial/jobs/f8dd8416865ce746e6c7/) Thrivent Financial · Eagan, MN [Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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