[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Marriott International jobs](https://jobs.opennash.com/companies/marriott-international/) · [Search jobs](/search/) Marriott International · New York, NY # Agent-At Your Service New York, NY, US Full-time Listed on Marriott International’s official careers site. Posted October 12, 2026. Check that it is still open and apply there. [Apply on Marriott International’s careers site →](https://careers.marriott.com/agent-at-your-service/job/P1-7348025-0) [OpenNash Jobs](https://jobs.opennash.com/) / [Marriott International](https://jobs.opennash.com/companies/marriott-international/) / Agent-At Your Service ## Job description ### POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ### PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. ### Related Work Experience No related work experience. ### Supervisory Experience No supervisory experience. ### License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. ## At a glance - Posted by the employer: Oct 12, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 1 day - Location: New York, NY, US - Employment type: Full-time[Apply on Marriott International’s careers site →](https://careers.marriott.com/agent-at-your-service/job/P1-7348025-0) ## More jobs at Marriott International ### [Front Desk Agent (SUB)](https://jobs.opennash.com/companies/marriott-international/jobs/f020a395cd317e59c88d/) New York, NY, US ### [Honor Bar Attendant](https://jobs.opennash.com/companies/marriott-international/jobs/ce37bf31dbb88c18d143/) New York, NY, US ### [Catering Sales Coordinator](https://jobs.opennash.com/companies/marriott-international/jobs/e54c3c84cad608ce5936/) New York, NY, US ### [Engineer](https://jobs.opennash.com/companies/marriott-international/jobs/8ced6fc4d953b8652866/) New York, NY, US ### [Engineer (U)](https://jobs.opennash.com/companies/marriott-international/jobs/6ad77cd338b239eed323/) New York, NY, US ## Similar jobs at other companies ### [Guest Service Agent 1 (Part-Time)](https://jobs.opennash.com/companies/loews/jobs/4b159c66304c1fa7c559/) Loews · FL ### [Anti Money Laundering/Know Your Customer - Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/aed9ba037f321a0f4353/) JPMorganChase · Tempe, AZ, United States ### [Ramp Agent (Customer Service Agent) - MSP](https://jobs.opennash.com/companies/delta-air-lines/jobs/4f3a0851fd9794b49a75/) Delta Air Lines · Minneapolis, MN ### [Cargo Agent (Customer Service Agent) - JFK](https://jobs.opennash.com/companies/delta-air-lines/jobs/fc54899b4e9c8d7d9840/) Delta Air Lines · New York, NY ### [Customer Service Agent - MSY](https://jobs.opennash.com/companies/southwest-airlines/jobs/6fd91dba849692204033/) Southwest Airlines · Kenner, Louisiana, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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