[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Marriott International jobs](https://jobs.opennash.com/companies/marriott-international/) · [Search jobs](/search/) Marriott International · Bloomington, MN # Rooms Operations Manager Bloomington, MN, US Full-time Manager or lead Operations Listed on Marriott International’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Marriott International’s careers site →](https://careers.marriott.com/rooms-operations-manager/job/P1-7365841-0) [OpenNash Jobs](https://jobs.opennash.com/) / [Marriott International](https://jobs.opennash.com/companies/marriott-international/) / Rooms Operations Manager ## Job description ### JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE ### Education and Experience - High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area CORE WORK ACTIVITIES Supporting Rooms Operations Team - Ensures that goals are being translated to the team as they relate to guest tracking and productivity. - Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths. - Assists in ensuring that the team has the capabilities to meet expectations. - Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Supporting Property Rooms Operations Function(s) - Follows property specific second effort and recovery plan. - Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. - Takes proactive approaches when dealing with employee concerns. - Extends professionalism and courtesy to employees at all times. - Communicates/updates all goals and results with employees. - Assists/teaches the team scheduling against guest and hours/occupied room goals. - Performs hourly job functions as needed. Managing and Monitoring Activities that Affect the Guest Experience - Provides excellent customer service by being readily available/approachable for all guests. - Takes proactive approaches when dealing with guest concerns. - Extends professionalism and courtesy to guests at all times. - Responds timely to customer service department request. - Ensures all team members meet or exceed all hospitality requirements. Assisting in Managing Profitability - Assists in performing required annual Quality audit with GM & RD. - Ensures a viable key control program is in place. - Understands financial statements, sales and activity reports, and other performance data. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 6 days - Location: Bloomington, MN, US - Employment type: Full-time[Apply on Marriott International’s careers site →](https://careers.marriott.com/rooms-operations-manager/job/P1-7365841-0) ## More jobs at Marriott International ### [Engineer III](https://jobs.opennash.com/companies/marriott-international/jobs/75206dc5e75a2ffa9cf9/) Bloomington, MN, US ### [Banquet Cook](https://jobs.opennash.com/companies/marriott-international/jobs/f8497e319794151fc897/) Bloomington, MN, US ### [Bartender](https://jobs.opennash.com/companies/marriott-international/jobs/1209e51ee041699a9426/) Bloomington, MN, US ### [Cook](https://jobs.opennash.com/companies/marriott-international/jobs/2de522aa74cbe41051d8/) Bloomington, MN, US ## Similar jobs at other companies ### [Rooms Controller - Hilton Fort Lauderdale Marina](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/260db506dd23090c87fb/) Hilton Worldwide Holdings · FL, United States ### [Group Rooms Coordinator - National Center for Employee Development (NCED)](https://jobs.opennash.com/companies/aramark/jobs/03e8746bb82b985e6758/) Aramark · Norman, OK, US ### [Group Rooms Coordinator - Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/92884c6aaf90e341eb75/) Hilton Worldwide Holdings · Hollywood, FL, United States ### [Rooms Controller, Hotel Operations (Caesars New Orleans)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/9be50c87c3243df9796b/) Caesars Entertainment · New Orleans, LA, United States ### [Rooms Controller and Hold Agent](https://jobs.opennash.com/companies/caesars-entertainment/jobs/cf708d2668bacac08ebe/) Caesars Entertainment · South Lake Tahoe, NV, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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