[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Manulife · Jakarta

# Health Legal Client Relation Officer

Jakarta Legal & Compliance 

Listed on Manulife’s official careers site. Posted October 22, 2026. Check that it is still open and apply there.
[Apply on Manulife’s careers site →](https://manulife.wd3.myworkdayjobs.com/MFCJH_Jobs/job/Jakarta/Health-Legal-Client-Relation-Officer_JR26101120)

[OpenNash Jobs](https://jobs.opennash.com/) / [Manulife](https://jobs.opennash.com/companies/manulife/) / Health Legal Client Relation Officer

## Job description

### Job Description
- Effectively use multiple administrative systems to investigate complaints.
- Support, develop and maintain strong collaboration with business units.
- Knows when to engage Legal, for review or recommendation on complaints.
- Engages Media Relations and Client Relations Management where appropriate.
- Identify opportunities to improve operational processes/practices and influence decisions.
- Use sound judgment and risk assessment when recommending exceptions outside general practices or guidelines.
- Keep current with company policies/procedures.
- Profiling issues to business area, in a proactive approach to mitigate further complaints and risk.

### Job Requirements
- Ability to effectively organize, prioritize and multi-task.
- Ability to manage aggressive service level agreements.
- Strong attention to detail.
- Ability to work collaboratively with teams and peers.
- Experience in Business area.

### Technical capabilities
- Industry education/designations appropriate to the business area/product line.
- in-depth knowledge of the business area, processes and services provided.
- Covering a comprehensive suite of products, tools and services this role utilizes multiple systems, platforms and methods to thoroughly review and respond to our client’s concerns.

### When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit [https://www.manulife.com/en/about/our-story.html](https://www.manulife.com/en/about/our-story.html).

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement Hybrid

## At a glance
- Posted by the employer: Oct 22, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 1, 2026
- Listed for: 10 days
- Location: Jakarta[Apply on Manulife’s careers site →](https://manulife.wd3.myworkdayjobs.com/MFCJH_Jobs/job/Jakarta/Health-Legal-Client-Relation-Officer_JR26101120)

## Hiring at Manulife
- Open jobs: 538
- New in the last 7 days: 115
- Tracked since: Jul 16, 2026

[All Manulife jobs](https://jobs.opennash.com/companies/manulife/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Manulife

### [Claim Verifikator](https://jobs.opennash.com/companies/manulife/jobs/3d7d5a68e852ddac0437/)

Jakarta

### [Head of Anti Money Laundering-Counter Terrorist Financing](https://jobs.opennash.com/companies/manulife/jobs/c416732c43795e191e79/)

Jakarta

### [Head of Audit Services, Indonesia](https://jobs.opennash.com/companies/manulife/jobs/246b1d9c0f710327781d/)

Jakarta

### [IFRS17 Accounting Senior Specialist](https://jobs.opennash.com/companies/manulife/jobs/804c9c82e6694ffc20a5/)

Jakarta

### [In-Force Management Lead](https://jobs.opennash.com/companies/manulife/jobs/c9a58d642fb01ed79bed/)

Jakarta

## Similar jobs at other companies

### [Apprenticeship – Client Relation](https://jobs.opennash.com/companies/prudential/jobs/cf7bbe701796e8bc1e60/)

Prudential · Jakarta

### [Responsable d'Equipe - Relation Client F/H](https://jobs.opennash.com/companies/bouygues/jobs/f8c8e396451dc9cd51b3/)

Bouygues · France

### [Government Relation Intern](https://jobs.opennash.com/companies/ecolab/jobs/600f71dd84b803a8e230/)

Ecolab · Dammam, Saudi Arabia

### [customer relation communication staff](https://jobs.opennash.com/companies/richemont/jobs/eb6dce2dcaa54ef1d26c/)

Richemont 

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.