[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Manulife jobs](https://jobs.opennash.com/companies/manulife/) · [Search jobs](/search/) Manulife · Hong Kong # Senior Manager, Strategic Relationship Management Hong Kong Manager or lead Executive & Management Listed on Manulife’s official careers site. Posted October 13, 2026. Check that it is still open and apply there. [Apply on Manulife’s careers site →](https://manulife.wd3.myworkdayjobs.com/MFCJH_Jobs/job/Hong-Kong/Senior-Manager--Strategic-Relationship-Management_JR26071622) [OpenNash Jobs](https://jobs.opennash.com/) / [Manulife](https://jobs.opennash.com/companies/manulife/) / Senior Manager, Strategic Relationship Management ## Job description This role is responsible for supporting the planning, execution, and continuous enhancement of engagement initiatives for corporate customers and members. The incumbent will work closely with various stakeholders to deliver meaningful program that strengthen customer relationships, enhance customer experience, and support retention objectives. ### Position Responsibilities Support the development and execution of corporate customer and member engagement initiatives, including educational programmes, wellness activities, and customer events. Manage programme delivery, including coordination, logistics, communications, and stakeholder engagement. Identify opportunities to enhance customer engagement and recommend improvements to existing programmes and initiatives. Monitor programme performance, participation, and customer feedback to evaluate effectiveness and drive continuous improvement. Prepare management reports, presentations, and analysis to support business planning and decision-making. Collaborate with various stakeholders to ensure the successful implementation of engagement initiatives. Ensure all activities are conducted in accordance with internal policies and regulatory requirements. ### Required Qualifications Degree holder in Business Administration, Marketing, Communications, or related disciplines. Experience in customer engagement, relationship management, programme management, marketing, or related fields. Experience in planning and managing customer engagement activities, seminars, wellness programmes, and corporate events for both corporate customers and individual members is highly preferred. Strong stakeholder management and project management skills, with the ability to coordinate multiple initiatives concurrently. Strong communication, presentation, and interpersonal skills. Proficient in Microsoft Office applications, particularly Excel and PowerPoint. Self-motivated, detail-oriented, and able to work effectively in a fast-paced environment. ### When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit [https://www.manulife.com/en/about/our-story.html](https://www.manulife.com/en/about/our-story.html). Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid ## At a glance - Posted by the employer: Oct 13, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Hong Kong[Apply on Manulife’s careers site →](https://manulife.wd3.myworkdayjobs.com/MFCJH_Jobs/job/Hong-Kong/Senior-Manager--Strategic-Relationship-Management_JR26071622) ## More jobs at Manulife ### [Actuarial Director](https://jobs.opennash.com/companies/manulife/jobs/af140660f54d5d38077e/) Hong Kong ### [Associate Director, Product Delivery & Governance](https://jobs.opennash.com/companies/manulife/jobs/c41793303aefed459765/) Hong Kong ### [Director / Associate Director, Claims](https://jobs.opennash.com/companies/manulife/jobs/aeccb2a8efeb15200fa3/) Hong Kong ### [Director, Asia Operations Excellence](https://jobs.opennash.com/companies/manulife/jobs/559b1ebea4399497754b/) Hong Kong ### [Director, Digitization & Automation, GWAM & GA Asia Operations](https://jobs.opennash.com/companies/manulife/jobs/ead858a82f68fb90ed17/) Hong Kong ## Similar jobs at other companies ### [Project/Program Management - Strategic Transformation Consultant - Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/d692a7cfe2c4376a171c/) JPMorganChase · Mumbai, Maharashtra, India ### [Strategic Project Management Officer (Strategic PMO) F/H Nanterre, Ile-de-France Nanterre, Ile-de-France IT / IT SYSTEMS IT / IT SYSTEMS Permanent](https://jobs.opennash.com/companies/vinci/jobs/eb838cfe33908aa54fa0/) VINCI · Nanterre, France, DE, ILE ### [Associate Strategic Client Origination HBCE CCM (Credit and Capital Management)(f/m/d)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/7f4b7b5c9f8f5d4050d2/) HSBC Holdings · PARIS, France ### [Vice President, Strategic Relationship Management](https://jobs.opennash.com/companies/corebridge-financial/jobs/261935ea93bfa5cc3f85/) Corebridge Financial · Houston, TX ### [Specialist - Vendor Relationship Management](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/56fa802130890d61d095/) Jones Lang LaSalle · Taguig, Philippines [Executive & Management jobs](/functions/executive-management/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)