[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Manulife jobs](https://jobs.opennash.com/companies/manulife/) · [Search jobs](/search/) Manulife · Quezon City # Business Process Senior Associate Quezon City Senior individual contributor Operations Listed on Manulife’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Manulife’s careers site →](https://manulife.wd3.myworkdayjobs.com/MFCJH_Jobs/job/Quezon-City/Business-Process-Senior-Associate_JR26080109) [OpenNash Jobs](https://jobs.opennash.com/) / [Manulife](https://jobs.opennash.com/companies/manulife/) / Business Process Senior Associate ## Job description We’re looking for Business Process Senior Associates to join our Insurance Operations team at MGS. In this role, you are expected to complete requests and transactions productively and accurately to meet Service Levels set by the management with the business unit. ### Position Responsibilities - Process and analyze transactions in line with the Service Level Agreement set with the Business Unit Attain Mastery of Business Unit Policies governing the transactions being processed - Report all system issues that may affect the operations Such other duties and functions as assigned by Operations Management Required Qualifications: Bachelor’s degree holders: At least - 1 year of relevant back-office experience preferred (e.g., data entry, document processing, administrative support) ### Undergraduates (minimum 2 years completed) At least - 2 year of relevant back-office experience required Basic proficiency in MS Office applications (Word, Excel, PowerPoint) - Familiarity with web browsers and common business applications - Minimum typing speed of 35 WPM with high accuracy - Ability to compose grammatically correct, clear, and concise written communication Preferred Qualifications: Above average problem-solving skills Above average written and verbal communication skills Above average attentiveness to detail Fast and accurate data-entry skills with the ability to process high volumes of work accurately Adaptable to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit [https://www.manulife.com/en/about/our-story.html](https://www.manulife.com/en/about/our-story.html). Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Quezon City[Apply on Manulife’s careers site →](https://manulife.wd3.myworkdayjobs.com/MFCJH_Jobs/job/Quezon-City/Business-Process-Senior-Associate_JR26080109) ## More jobs at Manulife ### [Derivatives Operations Senior Analyst](https://jobs.opennash.com/companies/manulife/jobs/e8bafc06f829bf3f1016/) Quezon City ### [Operations Analyst](https://jobs.opennash.com/companies/manulife/jobs/343bdcd86e19fcda4918/) Quezon City ### [Actuarial Analyst](https://jobs.opennash.com/companies/manulife/jobs/5233fa3f9d58f6912118/) Quezon City ### [Actuarial Assistant Manager, Actuarial Consulting Group](https://jobs.opennash.com/companies/manulife/jobs/e428eee079881f3e060e/) Quezon City ### [Actuarial Director, JP Pricing](https://jobs.opennash.com/companies/manulife/jobs/6eab50aaff96001edbc4/) Quezon City ## Similar jobs at other companies ### [Business Analyst - Business Process Optimization](https://jobs.opennash.com/companies/deutsche-post/jobs/54dcfc454522d7c0ccb5/) Deutsche Post · Petaling Jaya, Selangor, Malaysia ### [Business Process Analyst](https://jobs.opennash.com/companies/ageas/jobs/81c0bed9000475e01e85/) Ageas ### [Senior Business Analyst - Core Insurance (m/w/x) Guidewire & Business Process](https://jobs.opennash.com/companies/ntt/jobs/a58475efe9f870fc27c1/) NTT · Erfurt, Germany ### [Business Process Designer](https://jobs.opennash.com/companies/accenture/jobs/dd9f3e93707c63704c90/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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