[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Macy's jobs](https://jobs.opennash.com/companies/macys/) · [Search jobs](/search/) Macy's · China Grove, NC # ICQA Troubleshooter, China Grove - Full Time China Grove, NC, United States Full-time Supply Chain & Logistics Listed on Macy's’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on Macy's’s careers site →](https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/REQ_817213) [OpenNash Jobs](https://jobs.opennash.com/) / [Macy's](https://jobs.opennash.com/companies/macys/) / ICQA Troubleshooter, China Grove - Full Time ## Job description About Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation. Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play – we value you as a colleague. Choose the challenge that’s right for you! Job Overview ​Macy’s ICQA Troubleshooters perform all functions related to problem solving techniques to correct inventory and operational issues while ensuring facility financial and unit inventory integrity is maintained.​ Essential Functions Physically count, move boxes and use lifts to accurately perform cycle counts of warehouse items. Perform root-cause analysis and provide consistent feedback on inventory issues to Supervisor and/or management. Research and locate missing product. Completion of the daily task list. Assist in training new hires in department processes. ### Qualifications and Competencies - High School Diploma or equivalent required 1-2 years related experience - Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors - Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals in English Resourceful self-starter, works well independently as well as part of a team Must be proficient in the use of computers and handheld technology - Ability to work a flexible schedule, including day, evening, weekends, and/or holidays Physical Requirements Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement: Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. SUPPLY00 ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 3 days - Location: China Grove, NC, United States - Employment type: Full-time[Apply on Macy's’s careers site →](https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/REQ_817213) ## More jobs at Macy's ### [Macy's 2027 Supply Chain Internship, Operations - China Grove NC](https://jobs.opennash.com/companies/macys/jobs/25ff3106e4315d6f18c4/) China Grove, NC, United States ### [Procurement Specialist, China Grove - Full Time](https://jobs.opennash.com/companies/macys/jobs/1638e25472ed4479b80c/) China Grove, NC, United States ### [Seasonal Lead, China Grove - Full Time](https://jobs.opennash.com/companies/macys/jobs/112261836feb17adc263/) China Grove, NC, United States ### [Seasonal Warehouse Associate, China Grove - Day Shifts](https://jobs.opennash.com/companies/macys/jobs/97e1acb14dc1523da55d/) China Grove, NC, United States ## Similar jobs at other companies ### [Teller (Full Time) - China Grove](https://jobs.opennash.com/companies/prosperity-bancshares/jobs/914d7bd1432b4c7704a6/) Prosperity Bancshares · CHINA GROVE, San Antonio, TX, US ### [Kitchen Manager - Harmony Grove High School - Harmony Grove SD](https://jobs.opennash.com/companies/aramark/jobs/0e124c3d1c0826ebe363/) Aramark · Haskell, AR, US ### [Team Member - 3238 China Grove, NC](https://jobs.opennash.com/companies/tractor-supply/jobs/9ab94e6f7552b79266fd/) Tractor Supply · China Grove, NC, US ### [Part Time (20 Hours) Associate Banker, Spring Grove Branch, Spring Grove, IL](https://jobs.opennash.com/companies/jpmorganchase/jobs/0274dad60cba1658c704/) JPMorganChase · Spring Grove, IL, United States ### [IT Specialist- China Grove](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/dfbd643de86b896d7af3/) Kuehne & Nagel International · China Grove, North Carolina, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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